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RecoverPoint: How to Get Serial Numbers from RPAs

Summary: How to find the SNs from RPAs

This article applies to   This article does not apply to 

Instructions

To determine the SN of an RPA, log in to CLI with user admin and run the command:    
 
get_rpa_states
 
When asked, choose the desired cluster or press enter to get the information for all RPAs at both clusters. The output will provide various information for each RPA on the chosen cluster as per the example below, and the Hardware serial ID is the one providing the appliance SN.

Cluster:
  Orlando:
    RPA:
      RPA 1:
        Status: OK
        Repository volume status: OK
        Remote connections: OK
        Network Interfaces:
          LAN,DATA1,DATA2 (eth1):
            Status: OK
            Speed: 1GB/s
            Local connections (IPv4): OK
            Local connections (IPv6):
              RPA 1: N/A
              RPA 2: N/A
          WAN (eth0):
            Status: OK
            Speed: 1GB/s
            Local connections (IPv4): OK
            Local connections (IPv6):
              RPA 1: N/A
              RPA 2: N/A
        FC Speed: 8GB/s
        iSCSI Speed:N/A
        Data Link:N/A
        Vendor: Dell Inc.
        Hardware Serial ID: NNGXXXXXXXXXXX
        Volume Connections: OK
        Hardware Platform: Dell Inc. PowerEdge R610 GEN4
      RPA 2:
        Status: OK
        Repository volume status: OK
        Remote connections: OK
        Network Interfaces:
          LAN,DATA1,DATA2 (eth1):
            Status: OK
            Speed: 1GB/s
            Local connections (IPv4): OK
            Local connections (IPv6):
              RPA 1: N/A
              RPA 2: N/A
          WAN (eth0):
            Status: OK
            Speed: 1GB/s
            Local connections (IPv4): OK
            Local connections (IPv6):
              RPA 1: N/A
              RPA 2: N/A
        FC Speed: 8GB/s
        iSCSI Speed:N/A
        Data Link:N/A
        Vendor: Dell Inc.
        Hardware Serial ID: NNGXXXXXXXXXXX
        Volume Connections: OK
        Hardware Platform: Dell Inc. PowerEdge R610 GEN4

Affected Products

RecoverPoint

Product

RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint SE
Article Properties
Article Number: 000021477
Article Type: How To
Last Modified: 23 Nov 2020
Version:  2
Find answers to your questions from other Dell users
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Article Properties
Article Number: 000021477
Article Type: How To
Last Modified: 23 Nov 2020
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.