Dell Edge Gateway Model 5000 and 5100 Edge systems running Microsoft Windows 10 and equipped with Verizon WWAN module or option are unable to automatically detect private Access Point Name (APN) network details.
When using a unique APN (as required with private networks) the user must manually enter the APN in the Windows 10 native connection manager.
The device will not automatically attach when using a private network with a unique APN as this is a limitation of Windows 10.
No cause information is available.
This is a limitation of Windows 10 and not a failure of the system.
Manually enter the Mobile Broadband unique APN details into the Windows 10 Connection Manager.
If you have further questions about this solution, contact Dell Technical Support.