Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

SSD performance bottleneck during file write operations in disk's encrypted by Dell Data Protection Encryption

Summary: SSD drives encrypted by Dell Data Protection Encryption exhibit a performance bottleneck during file write operations.

This article applies to   This article does not apply to 

Symptoms

Affected Products:

  • Dell Data Protection | Encryption

We have observed performance degradation pertaining to solid state drive (SSD)s and encryption. There is a noticeable performance drop on both SATA and SSD drives when Dell Data Protection | Encryption is in use (AES-256). During file write operations in Encryption Disk Benchmarking, SSD Performances issues reported also for FVE drives. The slow device performance is affecting encrypted and nonencrypted data.

Cause

Not Applicable

Resolution

The performance of Dell Data Protection has been improved and optimized in many releases from 8.X to 11.X, is recommended upgrading to the latest available version.


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000123083
Article Type: Solution
Last Modified: 07 Sep 2023
Version:  8
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000123083
Article Type: Solution
Last Modified: 07 Sep 2023
Version:  8
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.