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ME5: 如何找到 PowerVault 机柜服务编号

Summary: 机柜服务编号是一个七位字母数字编号。可以通过 PowerVault Manager、命令行界面 (CLI) 或机柜正面的信息标签找到。 此信息用于在联系 Dell EMC 技术支持时将支持呼叫转接至相应人员。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

在机柜上
在系统正面拉出信息标签,可以找到服务编号和快速服务代码。或者,这些信息可能在存储系统机箱背面的粘贴标签上。

使用 PowerVault Manager
“About”面板 (Maintenance > About) 显示有关系统、其硬件及其存储配置的信息。

服务编号是一个七位字母数字编号,跟在 enclosure : 后面

image.png


使用命令行界面 (CLI)
服务编号是在以下任一命令的输出中显示的七位字母数字编号:

  • show service-tag-info
  • show enclosures
打开与任一控制器的管理 IP 地址的 SSH 会话。
# show service-tag-info

Encl 服务标签
--------------------------------------
0 ABCD123
--------------------------------------
成功:Command completed successfully.(2022-01-21 04:16:23)

Affected Products

PowerVault ME5012, PowerVault ME5024, PowerVault ME5084
Article Properties
Article Number: 000196714
Article Type: How To
Last Modified: 12 Aug 2022
Version:  2
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