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Pegefeltet og tastaturet til bærbar Dell 2-i-1-computer fungerer ikke

Summary: Generelle oplysninger om løsning af problemer med berøringsplade eller tastaturer, der ikke reagerer på Dell 2-i-1-pc'er.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Ingen reaktion ved brug af berøringsplade eller tastatur

På bærbare Dell 2-i-1-pc'er, der har en tablettilstand, kan det forekomme, at berøringsplade eller tastaturet ikke virker i operativsystemet (OS) eller i BIOS.

Hvis disse bærbare pc'er er stablet oven på hinanden, kan det medføre, at sensorerne udløses, så enheden skifter til tablettilstand.

Eksempler på systemer, der kan blive berørt:

  • Latitude 5310 2-i-1
  • Latitude 5410 2-i-1
  • Latitude 7310 2-i-1
  • Latitude 7410 2-i-1
  • Latitude 5320 2-i-1
  • Latitude 5420 2-i-1
  • Latitude 7320 2-i-1
  • Latitude 7420 2-i-1

Cause

Nogle bærbare Dell 2-i-1-pc'er har en sensor, der automatisk kan skifte fra pc-tilstand til tablettilstand. Derved deaktiveres tastaturet og berøringsplade på den bærbare pc.

Resolution

Dell 2-i-1-pegefelt til bærbar computer

Det første fejlfindingstrin var for at kontrollere, om den bærbare Dell 2-i-1-pc er i tablettilstand. Hvis pc'en er i tablettilstand, skal du skifte den tilbage til pc-tilstand.
Du kan finde flere oplysninger om tablettilstand i Windows 10 på følgende sted: Windows: Slå tablettilstand til eller fra Dette hyperlink fører dig til et websted uden for Dell Technologies.

Det næste trin vil være at teste en ekstern mus og et eksternt tastatur på pc'en. Hvis disse fungerer, kan opdatering af BIOS, chipset og inputenhedsdriveren hjælpe med at løse problemet. BIOS og drivere kan findes på Dells supportwebsted. Find ud af, hvordan du downloader og installerer Dell-drivere.

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Additional Information

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Affected Products

Inspiron 3152 2-in-1, Inspiron 3153 2-in-1, Inspiron 3157 2-in-1, Inspiron 3158 2-in-1, Inspiron 11 3185 2-in-1, Inspiron 3195 2-in-1, Inspiron 5280 2-in-1, Inspiron 13 5368 2-in-1, Inspiron 13 5378 2-in-1, Inspiron 13 5379 2-in-1 , Inspiron 7300 2-in-1, Inspiron 7306 2-in-1, Inspiron 7348 2-in-1, Inspiron 7353 2-in-1, Inspiron 7359 2-in-1, Inspiron 13 7368 2-in-1, Inspiron 7373 2-in-1, Inspiron 13 7375 2-in-1, Inspiron 13 7378 2-in-1, Inspiron 7386 2-in-1, Inspiron 7390 2-in-1, Inspiron 7391 2-in-1, Inspiron 5400 2-in-1, Inspiron 5406 2-in-1, Inspiron 5481 2-in-1, Inspiron 5482 2-in-1, Inspiron 14 5485 2-in-1, Inspiron 5491 2-in-1, Inspiron 7405 2-in-1, Inspiron 15 5568 2-in-1, Inspiron 15 5578 2-in-1, Inspiron 15 5579 2-in-1, Inspiron 15 5582 2-in-1, Inspiron 5591 2-in-1, Inspiron 7500 2-in-1 Black, Inspiron 7500 2-in-1 Silver, Inspiron 7506 2-in-1, Inspiron 7568 2-in-1, Inspiron 15 7569 2-in-1, Inspiron 7573 2-in-1, Inspiron 15 7579 2-in-1, Inspiron 7586 2-in-1, Inspiron 7590 2-in-1, Inspiron 7591 2-in-1, Inspiron 7706 2-in-1, Inspiron 17 7773 2-in-1, Inspiron 17 7778 2-in-1, Inspiron 17 7779 2-in-1, Inspiron 7786 2-in-1, Inspiron 7791 2-in-1, Latitude 3190 2-in-1, Latitude 5285 2-in-1, Latitude 5289 2-in-1, Latitude 5290 2-in-1, Latitude 7200 2-in-1, Latitude 7210 2-in-1, Latitude 7285 2-in-1, Latitude 3310 2-in-1, Latitude 13 3379 2-in-1, Latitude 3390 2-in-1, Latitude 5300 2-in-1, Latitude 5310 2-in-1, Latitude 7350 2-in-1 (End of Life), Latitude 7389 2-in-1, Latitude 7390 2-in-1, Latitude 7400 2-in-1, Latitude 5175 2-in-1, Latitude 5179 2-in-1, Precision 5530 2 in 1, XPS 13 7390 2-in-1, XPS 13 9310 2-in-1, XPS 13 9365 2-in-1, XPS 15 9575 2-in-1 ...

Products

Inspiron 3152 2-in-1, Inspiron 3153 2-in-1, Inspiron 3157 2-in-1, Inspiron 3158 2-in-1, Inspiron 11 3185 2-in-1, Inspiron 3195 2-in-1, Inspiron 5280 2-in-1, Inspiron 13 5368 2-in-1, Inspiron 13 5378 2-in-1, Inspiron 13 5379 2-in-1 , Inspiron 7300 2-in-1, Inspiron 7306 2-in-1, Inspiron 7348 2-in-1, Inspiron 7353 2-in-1, Inspiron 7359 2-in-1, Inspiron 13 7368 2-in-1, Inspiron 7373 2-in-1, Inspiron 13 7375 2-in-1, Inspiron 13 7378 2-in-1, Inspiron 7386 2-in-1, Inspiron 7390 2-in-1, Inspiron 7391 2-in-1, Inspiron 5400 2-in-1, Inspiron 5406 2-in-1, Inspiron 5481 2-in-1, Inspiron 5482 2-in-1, Inspiron 14 5485 2-in-1, Inspiron 5491 2-in-1, Inspiron 7405 2-in-1, Inspiron 15 5568 2-in-1, Inspiron 15 5578 2-in-1, Inspiron 15 5579 2-in-1, Inspiron 15 5582 2-in-1, Inspiron 5591 2-in-1, Inspiron 7500 2-in-1 Black, Inspiron 7500 2-in-1 Silver, Inspiron 7506 2-in-1, Inspiron 7568 2-in-1, Inspiron 15 7569 2-in-1, Inspiron 7573 2-in-1, Inspiron 15 7579 2-in-1, Inspiron 7586 2-in-1, Inspiron 7590 2-in-1, Inspiron 7591 2-in-1, Inspiron 7706 2-in-1, Inspiron 17 7773 2-in-1, Inspiron 17 7778 2-in-1, Inspiron 17 7779 2-in-1, Inspiron 7786 2-in-1, Inspiron 7791 2-in-1, Latitude 3190 2-in-1, Latitude 5285 2-in-1, Latitude 5289 2-in-1, Latitude 5290 2-in-1, Latitude 7200 2-in-1, Latitude 7210 2-in-1, Latitude 7285 2-in-1, Latitude 3310 2-in-1, Latitude 13 3379 2-in-1, Latitude 3390 2-in-1, Latitude 5300 2-in-1, Latitude 5310 2-in-1, Latitude 7350 2-in-1 (End of Life), Latitude 7389 2-in-1, Latitude 7390 2-in-1, Latitude 7400 2-in-1, Latitude 5175 2-in-1, Latitude 5179 2-in-1, Precision 5530 2 in 1, XPS 13 7390 2-in-1, XPS 13 9310 2-in-1, XPS 13 9365 2-in-1, XPS 15 9575 2-in-1 ...
Article Properties
Article Number: 000184025
Article Type: Solution
Last Modified: 17 Jul 2024
Version:  6
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