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Article Number: 000181731

Windows 10 update fails with an error code of 0x80070002

Summary: You may encounter a Windows Update Error 0x80070002 while updating Windows.

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Article Content

Symptoms

Run the Windows Update Troubleshooter to help resolve the "Windows 10 update error 0x80070002".

Cause

To run the Windows Update Troubleshooter, perform the following steps.

  1. Press and hold the Windows (Windows Button) key, and then press the i key.  
  2. Touch or click Update & Security.  
  3. Touch or click Troubleshoot.  
  4. Touch or click Windows Update and follow the prompts.  
  5. Restart the computer after the Windows Update Troubleshooter finshes.  
  6. Run Windows update again.

Resolution

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Currently, offers are only available for US, Canada, UK, and France PC Customers. Server and Storage not applicable.

Article Properties

Last Published Date

11 Jan 2021

Version

1

Article Type

Solution

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