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通过连接到戴尔 WD19/WD19S 系列坞站的 DA200 适配器,外接显示器上的显示屏闪烁

Summary: 本文提供有关外部显示屏闪烁问题的信息。通过连接到戴尔 WD19/WD19S 系列 Type-C 坞站之一的 DA200 适配器转换器连接时,会出现此问题。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

有报告称,如果视频输出来自 DA200 USB 适配器转换器的 HDMI 端口,而该转换器通过戴尔 WD19、WD19S、WD19TB、WD19TBS、WD19DCS 或 WD19DC 坞站背面的 Type-C 端口连接,则外接显示器上会出现闪烁。

受影响的系统

  • DA200 USB 适配器转换器

    图 1 DA200 USB 适配器转换器)

  • WD19 系列 Type-C USB 坞站

    图 2 WD19 系列 Type-C USB 坞站)

 
 

Cause

WD19/WD19S 系列 Type-C USB 坞站不支持此类连接。

Resolution

WD19/WD19S 坞站按设计正常工作。

如果希望将 HDMI 接口连接至外部显示器,请将 HDMI 电缆直接从显示器连接到坞站的背面。


Affected Products

Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000135633
Article Type: Solution
Last Modified: 27 Jul 2024
Version:  6
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