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透過連接至 Dell WD19/WD19S 系列擴充基座的 DA200 轉接器,外接顯示器上的顯示器閃爍

Summary: 本文提供外接顯示器閃爍問題的相關資訊。透過連接至其中一個 Dell WD19/WD19S 系列 Type-C 擴充基座的 DA200 轉接器連接時,會出現這種情況。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

有報告稱,如果視訊輸出來自 DA200 USB 配接卡轉接器的 HDMI 連接埠,該轉接器透過其中一個 Dell WD19、WD19S、WD19TB、WD19TBS、WD19DCS 或 WD19DC 擴充基座背面的 Type-C 連接埠連接,則外接顯示器會閃爍。

受影響的系統

  • DA200 USB 配接器轉接器

    圖 1 DA200 USB 配接卡轉接器)

  • WD19 系列 Type-C USB 擴充基座

    圖 2 WD19 系列 Type-C USB 擴充基座)

 
 

Cause

WD19/WD19S 系列的 Type-C USB 擴充基座不支援這種類型的連線。

Resolution

WD19/WD19S 擴充基座依設計運作。

如果您要將 HDMI 連接至外接式顯示器,請將 HDMI 纜線直接從顯示器連接至基座背面。


Affected Products

Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000135633
Article Type: Solution
Last Modified: 27 Jul 2024
Version:  6
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