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PowerEdge: Support Articles for the iDRAC and the CMC

Summary: iDRAC is the management card for Dell PowerEdge Servers. This article supplies information and support articles about the iDRAC.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SLN300677_en_US__1PowerEdgeBanner

Information about the iDRAC default password is provided in this article.

Cause


iDRAC features

How to set up and manage the iDRAC or CMC?
This article provides information about how to set up and manage your iDRAC or Chassis Management Controller (CMC) for Dell PowerEdge Tower, Rack, and Blade Servers.

How to use the Virtual Media function?
The virtual media allows seeing the video output like if a screen were directly attached to the server. The local mouse and keyboard are also working in the virtual media session. It acts like a Keyboard, Video, Mouse (KVM), USB drive, and drives can be remotely mounted.

How to update the firmware through the iDRAC interface?
Updating firmware is a common step for solving several issues and improve performances. Before updating the firmware, ensure that you have downloaded the Dell Update Package (DUP) to the local system, from which you open the iDRAC UI.

Resolution


iDRAC Troubleshooting

How to reset the Integrated Dell Remote Access Controller (iDRAC)?
When the iDRAC stops responding, a good action to try is to reset the iDRAC. The server keeps running, and the configuration is preserved. It is also possible to reset the configuration to factory settings using the "Command-Line Utility."

How to manage an iDRAC license from the web interface?
Before and after a replacement of the system board or when upgrading the iDRAC license for enabling more features, license management is necessary. The easiest way to do this is using the iDRAC interface.

How to configure Integrated Dell Remote Access Controller (iDRAC) Email Alerts
This article provides information about how to configure iDRAC email alerts.
 


CMC

How to update the M1000E components from the CMC Web Interface?
The M1000E/FX/VRTX/MX chassis and PowerEdge Blades can be updated using the chassis management card (CMC).

This article explains how to generate M1000E/FX/VRTX/MX logs with the help of PuTTY.
 


Videos

  • The first video explains the "Initial Setup of the Dell iDRAC9.
  • The second video explains how to hard reset the iDRAC.


How To Configure Idrac9 At Initial Setup Of Your Dell PowerEdge Server.

Duration: 00:01:48 (hh:mm:ss)
When available, closed caption (subtitles) language settings can be chosen using the CC icon on this video player.


iDRAC Hard Reset Using the Service Module

Duration: 00:01:16 (hh:mm:ss)
When available, closed caption (subtitles) language settings can be chosen using the CC icon on this video player.

Affected Products

Chassis Management Controllers, iDRAC8, iDRAC9

Products

PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260 , PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640 ...
Article Properties
Article Number: 000126757
Article Type: Solution
Last Modified: 11 Dec 2024
Version:  16
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