Inspiron 14 3420 Cannot Enter BIOS Setup Menu When Press F2 Key
Summary: Qualcomm platform Inspiron 14 3420 keyboard cannot enter BIOS by press F2.
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Symptoms
Computer cannot enter BIOS setup menu on start by press F2.
Cause
Qualcomm EC (embedded controller) is in sleep mode.
Resolution
The BIOS will be updated by updating Windows to the newest version.
Affected Products
Inspiron 14 3420Article Properties
Article Number: 000214641
Article Type: Solution
Last Modified: 18 May 2026
Version: 4
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