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How to Stop and Start Services in Dell Security Management Server Virtual

Summary: Dell Security Management Server Virtual services may be stopped or started by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

This article covers how to stop and start services in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).


Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Cause

Not applicable

Resolution

Dell Security Management Server Virtual services may be stopped and started for:

  • Modifications to the server
  • Maintenance
  • Troubleshooting

The process to stop and start Dell Security Management Server Virtual services varies between v11.3.0 and Later, v10.2.13 to 11.2.0, v10.2.10 to 10.2.12, v10.1.0 to 10.2.9, v9.11.0 to 10.0.0, and v9.10.1 and Earlier. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

v11.3.0 and Later

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v10.2.13 to 11.2.0

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v10.2.10 to 10.2.12

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v10.1.0 to 10.2.9

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v9.11.0 to 10.0.0

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v9.10.1 and Earlier

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

   

Videos

   

Affected Products

Dell Encryption
Article Properties
Article Number: 000124905
Article Type: Solution
Last Modified: 28 Apr 2023
Version:  14
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