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Introducing the New MyDell

Summary: This article provides information about the new and improved MyDell application launching January 2023 and will be available on most new Dell Inspiron, Vostro, and XPS PCs.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

What's New in MyDell vs Legacy My Dell

MyDell provides a consolidated application experience housing capabilities that help you get the most out of your computer. Intelligent, AI-based optimization features automatically fine-tune your computer for the best audio, video, battery, and performance. Each MyDell user experience is unique as the software learns and responds to the way you use your computer.

The latest MyDell application requires the latest hardware and drivers to support new features, so most older Dell computers will continue to use the legacy My Dell application found in the Microsoft Windows Store. Select models from 2021 and 2022 that shipped with legacy My Dell will be able to upgrade to the new MyDell application available on the Dell Support Site.

Getting the New MyDell

  • MyDell is preloaded on most new Dell Inspiron, Vostro, and XPS PCs starting in January 2023.
  • Perform the following steps to upgrade older supported PCs to the new MyDell:
    • Browse to the Dell Drivers & Downloads website.
    • Identify your Dell product OR enter the Service Tag, Express Service Code, or the Serial number of the Dell product and click Search.
    • Click the Download button next to the MyDell Application and save the file.
    • Using File Explorer, browse to the location where the downloaded file was saved.
    • Double-click the .exe driver installation files that you downloaded and follow the on-screen instructions to complete the installation process.

Getting the Legacy My Dell Application

  • Legacy My Dell is preloaded on older Inspiron, Vostro, XPS, and G Series PCs.
  • Perform the following steps to reinstall Legacy My Dell:
    • Find My Dell in the Microsoft Store and then click Get to install the application.
    • If you are prompted to allow the program to make changes to your computer, click Yes.
    • If installed from the Microsoft Store, you can launch it via the launch button on the My Dell page in the Microsoft Store.
    • If you already have My Dell installed, find it in the Start menu. The My Dell live tile may be pinned in the Dell section or in the list of apps when you scroll down to "M" section in the app list.

Affected Products

MyDell
Article Properties
Article Number: 000207721
Article Type: How To
Last Modified: 20 Jan 2023
Version:  2
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