NetWorker: How to debug recover job failures from NMC?

PROBLEM:

The restore operation triggered by NMC shows insufficient information in log output.

ENVIRONMENT:

• NetWorker server / NMM:  9.1.X

RESOLUTION:

To troubleshoot a recovery issue by using NMC, configure the Recovery resource to display greater detail in the log file, then retry the recover configuration in debug mode:

Procedure:

1. In the Recover window, right-click the recover configuration and select Recover Again.
2. Click the Back button until you reach the Select the Recover Options window.
3. Select Advanced Options.
4. Increase the value in the Debug level attribute to enable debugging. The higher the value, the more the debug output that appears in the recover log file.
5. Click Next until you reach the Perform the Recover window.
6. In the Recover name field, provide a new name for the recover configuration.
7. Click Run Recover.
8. Monitor the status of the recover job in the option in the Recover window.
9. When the recover completes, review the recover log file.

NOTES: 

 Change the level of debug output generated in the recovery logs. The default value of 0 represents normal recovery output.
The highest Debug Level can be set to up to Level 9.