Lights go off on boot on Alienware laptops
Summary: After getting the motherboard replaced, the lights on selected Alienware laptops may go off for less than 2 minutes every time the computer boots up. Loading the Static Default Blue theme in the Alienware Command Center and restarting the laptop should help to fix this issue. ...
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Symptoms
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Description | The lights on your Alienware laptop may go off for 2 minutes or less every time you boot up the computer. The issue happens typically after getting a motherboard replacement. | |
Affected Systems:
| Alienware 15 R4 | Alienware 17 R5 | Alienware Area-51m | |||||
Solution
Follow the steps below to fix the issue:
- Open the Alienware Command Center
- Go to the FX tab
- Click Lighting and then choose your laptop model (e.g., Alienware 17 R5)
- Click All Zones then choose Static Default Blue from the effects drop-down list
- Click Save Theme and restart your computer
The lights on your laptop should behave normally now.
Cause
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Resolution
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Affected Products
Alienware 15 R4, Alienware Area-51m, Alienware 17 R5Article Properties
Article Number: 000177807
Article Type: Solution
Last Modified: 11 Oct 2024
Version: 6
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