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How to Download the Netskope Client

Summary: Netskope may be downloaded by following these instructions.

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Symptoms

This article provides the steps to download the Netskope client.

Affected Products:

  • Netskope Client

Affected Operating Systems:

  • Windows
  • Mac
  • Android
  • iOS

Cause

Not applicable

Resolution

Netskope may be downloaded through an Invitation Email or through the Web Console. Click the appropriate process for more information.

Note: The Android Client and iOS Profile must be downloaded through the Invitation email.

To send the invitation email:

  1. In a web browser, go to the Netskope web console:
    • United States Datacenter: https://[TENANT].goskope.com/
    • European Union Datacenter: https://[TENANT].eu.goskope.com/
    • Frankfurt Datacenter: https://[TENANT].de.goskope.com/
Note: [TENANT] = The tenant name in your environment
  1. Log in to the Netskope web console.

Netskope web console log in

  1. Click Settings.

Settings in the Netskope left pane

  1. Click Security Cloud Platform.

Security Cloud Platform option

  1. Click Users.

Users option

  1. Select all users to send deployment email messages to and then click Send Invitation.

Example users selected and the Send Invitation button

  1. From the targeted endpoint, locate the email from onboarding@netskope.com and then click the appropriate download link.

Example email message from Netskope.

Note: The download links are unique. The installation is tied to the user with whom the link is associated.
  1. Click Download.

Download button

To download from the web console:

  1. In a web browser, go to the Netskope web console:
    • United States Datacenter: https://[TENANT].goskope.com/
    • European Union Datacenter: https://[TENANT].eu.goskope.com/
    • Frankfurt Datacenter: https://[TENANT].de.goskope.com/
Note: [TENANT] = The tenant name in your environment
  1. Log in to the Netskope web console.

Netskope web console log in

  1. Open a new browser tab and then go to the appropriate link to download the Netskope Client:
    • Windows
      • United States Datacenter: https://[TENANT].goskope.com/dlr/win/get
      • European Union Datacenter: https://[TENANT].eu.goskope.com/dlr/win/get
      • Frankfurt Datacenter: https://[TENANT].de.goskope.com/dlr/win/get
    • Mac
      • United States Datacenter: https://[TENANT].goskope.com/dlr/mac/get
      • European Union Datacenter: https://[TENANT].eu.goskope.com/dlr/mac/get
      • Frankfurt Datacenter: https://[TENANT].de.goskope.com/dlr/mac/get
Note: [TENANT] = The tenant name in your environment

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Affected Products

Netskope