Symptoms
Cause
Resolution
協力廠商 VESA 掛接
Dell Gaming 或 Alienware 顯示器使用標準 VESA 100x100 連線。顯示器設計可讓您在沒有任何工具 (例如螺絲起子) 的情況下,順利地安裝和卸下底座 (含底座釋放按鈕)。此免工具設計在 VESA 周圍需要有凹槽區域 (圖 1 )。圖 1:VESA 周圍凹槽區域
Dell 提供的顯示器臂架可在沒有任何工具的情況下安裝,與顯示器支架類似。如需詳細資訊,請前往 Dell 網站的顯示器配件 。
如果使用協力廠商 VESA 掛接,則可能需要墊片,視 VESA 配接器板的大小而定。有些臂架使用小型 VESA 配接器板,可裝入顯示器的凹槽區域。其他臂架使用更大的 VESA 配接器板,這可能需要用墊片將 VESA 配接器板推出,以避免干擾外殼。請與 VESA 掛接廠商確認墊片事宜。
可在下列文章中找到遊戲專用顯示器的清單:Dell Gaming 和 Alienware 顯示器常見問題
注意: 只能使用最小重量或負載容量為 14.00 公斤 (31 磅) 的 UL、CSA 或 GS 列出的壁掛托架。
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Affected Products
Alienware 25 Gaming Monitor AW2518H, Alienware 25 Gaming Monitor AW2518Hf, Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware 25 Gaming Monitor AW2521H
, Alienware 25 Gaming Monitor AW2521HF, Alienware 25 Gaming Monitor AW2521HFA, Alienware 25 Gaming Monitor AW2521HFL, Alienware 25 Gaming Monitor AW2521HFLA, Alienware 27 Gaming Monitor AW2720HF, Alienware 27 Gaming Monitor AW2720HFA, Alienware 27 Gaming Monitor AW2721D, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell S2417DG, Dell S2419HGF, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q
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Products
Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell S2417DG, Dell S2419HGF
, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q
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