Symptoms
Cause
Resolution
第三方 VESA 支架
Dell Gaming 或 Alienware 显示器使用标准 VESA 100x100 连接。显示器的设计允许您无需任何工具(例如螺丝刀)即可无缝安装和拆卸支架(带有支架释放按钮)。此免工具设计要求 VESA 周围有一个凹槽区域(图 1 )。图 1:VESA 周围的凹槽区域
戴尔提供无需任何工具即可安装的显示器臂,与显示器支架类似。有关详细信息,请前往戴尔网站上的 Monitor Accessories 查看。
如果使用第三方 VESA 支架,则可能需要垫片,具体取决于 VESA 适配器板的尺寸。某些支架臂使用较小的 VESA 适配器板,可嵌入显示器的凹槽区域。其他支架臂使用较大的 VESA 适配器板,可能需要使用垫片使 VESA 适配器板高出凹槽,以避免损坏外壳。请与 VESA 支架供应商确认垫片。
可在以下文章中找到 Gaming 显示器列表:Dell Gaming 和 Alienware 显示器常见问题
提醒: 只能使用最小承重为 14.00 千克(31 磅)的 UL 或 CSA 或 GS 认证壁挂式支架。
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Affected Products
Alienware 25 Gaming Monitor AW2518H, Alienware 25 Gaming Monitor AW2518Hf, Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware 25 Gaming Monitor AW2521H
, Alienware 25 Gaming Monitor AW2521HF, Alienware 25 Gaming Monitor AW2521HFA, Alienware 25 Gaming Monitor AW2521HFL, Alienware 25 Gaming Monitor AW2521HFLA, Alienware 27 Gaming Monitor AW2720HF, Alienware 27 Gaming Monitor AW2720HFA, Alienware 27 Gaming Monitor AW2721D, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell S2417DG, Dell S2419HGF, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q
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about warranties
Products
Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell S2417DG, Dell S2419HGF
, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q
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