How to Report a Dell Laptop or Desktop as Lost or Stolen

If your Dell laptop or desktop is lost or stolen, this article provides information about what you should do.

Table of Contents:

1. Reporting a Dell Laptop or Desktop as Lost or Stolen
2. Useful Links

Reporting a Dell Laptop or Desktop as Lost or Stolen

This article describes how you can declare a device as lost or stolen to Dell. This prevents any use of valid warranty or support until the Lost or Stolen Flag is removed and ownership is confirmed.

For stolen devices, you are advised to contact your local police authority and file a police report prior to calling Dell.

Required details before the Lost or Stolen Flag can be applied:

• The stolen computer's Service Tag or Express Service Code
• Date of theft
• Date theft was reported (if stolen within the first 30 days of the ship date)
• The police case's reference number and a PDF or scan of the report (if stolen within the first 30 days of the ship date)
• Name of officer and Police Agency Name the Crime was Reported to (if stolen within the first 30 days of the ship date)
• Contact name and phone number of the person filing the report
• The police agency's phone number

Contact Dell Support and one of our representatives can assist you with a lost or stolen computer. After gathering some information from you, they can update your account to reflect any lost or stolen status.

Find out your local Technical Support phone number by clicking on the Contact Us link below. Alternatively, click the Contact Support button on the right side of the page.

Useful Links

• Absolute: Compare Absolute Products
• Get back into your Microsoft account if it has been compromised: How to recover a hacked or compromised Microsoft account
• Find, lock, or erase a lost Android device: Google Account Help
• Dell's warranty support documents: Customer Service Contracts