Network, hardware, and software requirements must be addressed before installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager.
Affected Products:
- Dell Encryption Enterprise Self-Encrypting Drive Manager
- Dell Encryption Personal Self-Encrypting Drive Manager
- Dell Data Protection | Self-Encrypting Drive Manager
Affected Versions:
Affected Operating Systems:
Click Hardware, Network, or Software for additional product requirements.
Hardware
Minimum hardware requirements:
- Intel Pentium or AMD Processor
- 110 MB of free disk space
- 512 MB RAM
Other hardware requirements vary based on:
Click the appropriate option for more information.
Self-Encrypting Drive (SED) Compatibility
Caution:
- Unlisted drive models are not supported.
- Multiple drive configurations are not supported.
- Any NVMe drive that is being leveraged for SED:
- If the Dell device was manufactured in 2018 or later: Either RAID ON or AHCI may be leveraged with NVMe drives.
- If the Dell device was manufactured in 2017 or earlier: The BIOS's SATA operation must be set to RAID ON, as SED Manager does not support AHCI on NVMe drives.
- The BIOS boot mode must be set to Unified Extensible Firmware Interface (UEFI). Legacy operation ROMs must be disabled.
- Any non-NVME drive that is being leveraged for SED:
- Must have BIOS SATA operation set to AHCI.
- For more information about switching BIOS SATA operation, reference Switching SATA Modes: AHCI to RAID on Dell Data Security Windows Computers.
- Dell computers using a Zoom card to manage SEDs may require additional configuration. For more information, reference How To Configure Self-Encrypting Drives for Zoom Cards on Dell X9 Towers.
SED compatibility is identified by Product Version or SED Manufacturer. Click the appropriate method for more information.
Product Version
Click the appropriate product version. For more information about product versioning, reference How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version.
SED Manufacturer
Click the appropriate SED manufacturer for a list of specific supported drive models.
- PRO2500
- PRO2500R
- SSDSCKGF240A5
- CV3 series
- L9M series
- M3 series
- M6 series
- V2G series
- V2M series
- M500
- M550
- M600
- RealSSD C400
- 1100
- 1300
- PM961
- PM850 EVO
- PM851
- PM871
- PM871A
- PM951
- PM961
- PM981
- PM981A
- SM840 EVO MZ-MTEXXXBW
- SM841
- SM841N
- Barracuda
- Barracuda Pro
- ST250L7009
- ST320LT009
- ST320LT014
- ST500LM001
- ST500LM015
- ST500LM020
- ST500LM021
- ST500LM023
- ST500LM024
- ST500LT012
- ST500LT015
- ST500LT025
- ST500LT033
- BG4
- MKxx61GSYD series
- MKxx61GSYG series
- THNSF5
- XG4
- XG5
- XG6
Pre-Boot Authentication (PBA) Options
Dell Encryption Enterprise Self-Encrypting Drive Manager and Dell Encryption Personal Self-Encrypting Drive Manager support Unified Extensible Firmware Interface (UEFI) and Legacy Boot Mode PBA on select:
Click the appropriate option for more information.
Note:
- When using UEFI Boot Mode, it is recommended to enable UEFI Networking Stack within BIOS.
- Windows 7 does not support UEFI Boot Mode.
Authentication Options
Authentication options vary by product version. Click the appropriate product version. For more information about product versioning, reference How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version.
- Password1
- Smart Cards
- Oberthur ID-One COSMO v7.0
- Gemalto IDCore 3020 (TOP DL v2)
- Java Card PIV
- Gemalto IDPrime PIV Card2.0
- Gemalto TOP DL GX4 144K
- Smart Card Readers
- IOGEAR GSR212
- SIIG USB 2.0
- Dell Smart Card Keyboard KB-813
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
- Password1
- Smart Cards
- Oberthur ID-One COSMO v7.0
- Gemalto IDCore 3020 (TOP DL v2)
- Java Card PIV
- Gemalto IDPrime PIV Card2.0
- Gemalto TOP DL GX4 144K
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
- Password1
- Smart Cards
- CSP Cards
- PKSC11 Smart Cards using the ActivIdentity client
- Common Access Cards (CAC)
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
2The ActivIdentity client must be installed separately.
Note:
- Dell ControlVault must be installed for PBA functionality.
- UEFI Boot Mode is not supported until v8.6.1.
- Password1
- Smart Cards
- CSP Cards
- PKSC11 Smart Cards using the ActivIdentity client
- Common Access Cards (CAC)
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
2The ActivIdentity client must be installed separately.
Note:
- Dell ControlVault must be installed for PBA functionality.
- UEFI Boot Mode is not supported until v8.6.1.
Computer Models
Click either Dell or Non-Dell for a list of supported computer models.
UEFI Boot mode is validated on specific Dell model series:
- Latitude
- Precision
- OptiPlex
- Venue
- XPS
Note:
- UEFI Boot mode is only supported on endpoints running Windows 8, Windows 8.1, or Windows 10.
- Unlisted Dell models running Windows 7, Windows 8, Windows 8.1, and Windows 10 support Legacy Boot mode.
- Dell computers that are manufactured in 2018 and later require additional configuration to activate preboot authentication. For more information, reference Pre-Boot Authentication Will Not Activate Due to SED Block SID Authentication Enabled.
Latitude
- Latitude 3180
- Latitude 3189
- Latitude 3190
- Latitude 3300
- Latitude 3310
- Latitude 3310 2-in-1
- Latitude 3380
- Latitude 3389
- Latitude 3390 2-in-1
- Latitude 3400
- Latitude 3480
- Latitude 3490
- Latitude 3500
- Latitude 3541
- Latitude 3580
- Latitude 3590
- Latitude 5280
- Latitude 5290
- Latitude 5300
- Latitude 5300 2-in-1
- Latitude 5310
- Latitude 5310 2-in-1
- Latitude 5400
- Latitude 5401
- Latitude 5403
- Latitude 5405
- Latitude 5410
- Latitude 5411
- Latitude 5420 Rugged
- Latitude 5480
- Latitude 5490
- Latitude 5491
- Latitude 5495
- Latitude 5500
- Latitude 5501
- Latitude 5510
- Latitude 5511
- Latitude 5580
- Latitude 5591
- Latitude 7200 2-in-1
- Latitude 7210
- Latitude 7220 Rugged Extreme Tablet
- Latitude 7285
- Latitude 7290
- Latitude 7300
- Latitude 7310
- Latitude 7370
- Latitude 7380
- Latitude 7390
- Latitude 7389 2-in-1
- Latitude 7400
- Latitude 7400 2-in-1
- Latitude 7410
- Latitude 7424 Rugged Extreme
- Latitude 7490
- Latitude 9410
- Latitude 9510
- Latitude E5250
- Latitude E5270
- Latitude E5285
- Latitude E5289 2-in-1
- Latitude E5450
- Latitude E5470
- Latitude E5550
- Latitude E5570
- Latitude E6440
- Latitude E6540
- Latitude E7240
- Latitude E7250
- Latitude E7270
- Latitude E7280
- Latitude E7350
- Latitude E7389 2-in-1
- Latitude E7440
- Latitude E7450
- Latitude E7470
- Latitude E7480
- Latitude 12 Rugged Extreme (model 7414)
- Latitude 12 Rugged Tablet (model 7202)
- Latitude 7212 Rugged Extreme Tablet
- Latitude 14 Rugged Extreme (model 7414)
- Latitude 14 Rugged (model 5414)
Precision
- Precision 3430 Small Form Factor
- Precision 3431 Desktop Workstation
- Precision 3440
- Precision 3510
- Precision 3520
- Precision 3531
- Precision 3540
- Precision 3550
- Precision 3551
- Precision 3630
- Precision 3640 XE
- Precision 3930 Rack
- Precision 4800
- Precision 5510
- Precision 5520
- Precision 5530
- Precision 5540
- Precision 5500
- Precision 5720 All-in-One
- Precision 5750 All-in-One
- Precision 5820T
- Precision 6800
- Precision 7510
- Precision 7520fa
- Precision 7530
- Precision 7540
- Precision 7550
- Precision 7710
- Precision 7720
- Precision 7730
- Precision 7740
- Precision 7750
- Precision 7820T
- Precision 7920T
- Precision D5720 All-In-One
- Precision R7920
- Precision T1700
- Precision T3420
- Precision T3620
- Precision T5810
- Precision T7810
- Precision T7910
OptiPlex
- OptiPlex 3280 All-in-One
- OptiPlex 3040 Micro, Mini Tower, Small Form Factor
- OptiPlex 3046
- OptiPlex 3050 All-In-One
- OptiPlex 3050 Tower, Small Form Factor, Micro
- OptiPlex 3060 Tower, Small Form Factor, Micro
- OptiPlex 3070 Micro, Mini Tower, Small Form Factor
- OptiPlex 3070 All-In-One
- OptiPlex 3080 Micro
- OptiPlex 5070 Micro, Mini Tower, Small Form Factor
- OptiPlex 5080 Tower, Small Form factor
- OptiPlex 5040 Mini Tower, Small Form Factor
- OptiPlex 5050 Tower, Small Form Factor, Micro
- OptiPlex 7020
- OptiPlex 7040 Micro, Mini Tower, Small Form Factor
- OptiPlex 7050 Tower, Small Form Factor, Micro
- OptiPlex 7060 Micro, Mini Tower, Small Form Factor
- OptiPlex 3240 All-In-One
- OptiPlex 5055
- OptiPlex 5250 All-in-One
- OptiPlex 5260 All-In-One
- OptiPlex 5270 All-In-One
- OptiPlex 5480 All-in-One
- OptiPlex 5820 Tower
- OptiPlex 7010
- OptiPlex 7070 Micro, Mini Tower, Small Form Factor
- OptiPlex 7071 Tower
- OptiPlex 7080 Tower, Small Form Factor, Micro, Ultra
- OptiPlex 7440 All-In-One
- OptiPlex 7450 All-In-One
- OptiPlex 7460 All-In-One
- OptiPlex 7480 All-in-One
- OptiPlex 7740 All-In-One
- OptiPlex 7770 All-In-One
- OptiPlex 7970 All-In-One
- OptiPlex 7820 Tower
- OptiPlex 7920 Rack
- OptiPlex 9010
- OptiPlex 9020 Micro, Mini Tower, Small Form Factor
- OptiPlex 9020 All-In-One
- OptiPlex 9030 All-In-One
- OptiPlex XE2
- OptiPlex XE3
Venue
- Venue Pro 11 (Model 5175)
- Venue Pro 11 (Model 5179)
- Venue Pro 11 (Model 7139)
XPS
- XPS 13 7390
- XPS 13 7390 2-in-1
- XPS 13 9300
- XPS 13 9333
- XPS 13 9350
- XPS 13 9360
- XPS 13 9361
- XPS 13 9365
- XPS 13 9370
- XPS 13 9380
- XPS 15 7590
- XPS 15 9500
- XPS 15 9550
- XPS 15 9560
- XPS 15 9570
- XPS 15 9575
Note: Unlisted Non-Dell models are not supported with either UEFI or Legacy Boot Mode.
Unified Extensible Firmware Interface (UEFI) Boot mode is supported on:
- HP Elitebook 840 G3
- HP EliteBook 1040 G3
- HP Probook 840 G4
- Lenovo ThinkPad P50
- Lenovo ThinkPad T560
Note: UEFI Boot mode is only supported on endpoints running Windows 8, Windows 8.1, or Windows 10.
Legacy Boot Mode is supported on:
- HP Probook 450 G2
- HP Probook 450 G5
- HP EliteBook 840 G3
- HP ProBook 840 G4
- HP EliteBook 1040 G3
- Lenovo ThinkPad T560
Note: Legacy Boot Mode is supported only on endpoints running Windows 7, Windows 8, Windows 8.1, and Windows 10.
Docking Stations
Note: Unlisted docking stations are not supported with either UEFI or Legacy Boot Mode.
Click the appropriate product version for a list of supported docking stations. For more information about product versioning reference, How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version.
UEFI and Legacy Boot Mode support:
- Dell Dock WD19
- Dell Thunderbolt Dock WD19TB1
- Dell WD19DC1
- Trinity DS, BME, TB161
- Trinity DS, IE, WD15
- Wildcat Legacy Adapter (LD17)
- DA200 USC-C to HDMI/VGA/Ethernet/USB 3.0 Adapter
- Dell Thunderbolt TB16
Legacy Boot Mode supports only:
- Dell USB 3.0 Ultra HD Triple Video Docking Station D3100
- Dell D1000 Dual Video USB 3.0 Docking Station
- Dell Dock with Monitor Stand (DS1000)
- Dell Type C/USB-A Dock (D6000
UEFI and Legacy Boot Mode support:
- Trinity DS, BME, TB161
- Trinity DS, IE, WD15
- Wildcat Legacy Adapter (LD17)
- DA200 USC-C to HDMI/VGA/Ethernet/USB 3.0 Adapter
- Dell Thunderbolt TB16
Legacy Boot Mode support only:
- Dell USB 3.0 Ultra HD Triple Video Docking Station D3100
- Dell D1000 Dual Video USB 3.0 Docking Station
- Dell Dock with Monitor Stand (DS1000)
- Dell Type C/USB-A Dock (D6000)
UEFI and Legacy Boot Mode support:
- Trinity DS, BME, TB16
- Trinity DS, IE, WD15
- Wildcat Legacy Adapter (LD17)
- DA200 USC-C to HDMI/VGA/Ethernet/USB 3.0 Adapter
Legacy Boot Mode support only:
- Dell USB 3.0 Ultra HD Triple Video Docking Station D3100
- Dell D1000 Dual Video USB 3.0 Docking Station
- Dell Dock with Monitor Stand (DS1000)
- Dell Type C/USB-A Dock (D6000)
Network
Network requirements must be addressed before installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager. For more information, reference Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Software System Requirements.
Software
Software requirements must be addressed before installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager. For more information, reference Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Software System Requirements.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.