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How To Configure Self-Encrypting Drives for Zoom Cards on Dell X9 Towers

Summary: How to ensure proper configuration of Dell Encryption Enterprise Self-Encrypting Drives (Dell Data Protection | Self-Encrypting Drive) for Zoom cards on Dell X9 Towers.

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Instructions

Affected Products:

  • Dell Encryption Enterprise Self-Encrypting Drive
  • Dell Data Protection | Self-Encrypting Drive

Dell X9 tower computers may obtain a Zoom card that is PCIe based that translates NVMe to PCIe using a riser. The self-encrypting drive must be inserted into slot 0 for Dell Data Protection to manage the drive.

Zoom card
Figure 1: Zoom card


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption