Article Number: 000123188
If Windows 8 boots you can use any of the six methods that are listed below. If it does not boot, then I would recommend using Method's IV, V, and VI.
Method I works if you get to the Windows 8 log in screen.
Hold down either of the SHIFT keys while clicking Restart.
Available from any Power icon in either the Settings Charm of from the log in screen.
Swipe from the right to open the charms bar and go to Settings or hold down the win+I keys together.
Click Change PC settings at the bottom of the charms bar.
Choose General from the vertical list of options on the left of the computer settings window.
Locate Advanced Startup and select it and click Restart.
Wait through the Please Wait message until Advanced Startup Options opens.
Open the Command Prompt or Run Box in Windows 8 and type this command shutdown /r /o.
Close the You are about to be signed off message. A please wait message appears and then the menu opens.
Insert a Windows 8 DVD, or a flash drive with the Windows 8 installation files on it, into your computer. Restart and rapidly tap at the F12 key to bring up the Boot Once Menu and choose your boot option.
Boot from the disc or boot from the USB device, whichever suite what you are doing. Navigate through to the Install Screen and click on the Repair Your Computer link at the bottom of the screen.
The Advanced Startup Options start.
Insert your Windows 8 Recovery Drive into a free USB port. Follow the same instructions as Method 4 to boot from the USB drive and boot your computer from the flash drive.
On the Choose your keyboard layout screen, tap, or click UK or whatever keyboard layout you use.
The Advanced Startup Options start.
Start or Restart your computer and choose the boot option for System Recovery, Advanced Startup, Recovery, so forth.
The Advanced Startup Options begin.
F8 and SHIFT+F8 are not reliable options for booting to the Advanced Startup Options menu. The time frame in which you need to press the key to trigger the boot is shorter than in previous Operating Systems.
When you are finished using the Advanced Startup Options menu, choose Continue to restart your computer and boot you into Windows 8.
Your other option is to choose Turn off your PC.
There are three options on this screen:
This option takes you out of the options screen and continues to boot you to your operating system.
This option takes you to a screen with another three choices, Refresh, Reset, and Advanced Tools.
This option does exactly what it says, it turns off your computer.
You have three options here:
Refresh is a heavy duty clean of your computer. It leaves your personal data intact, but it removes programs that are installed in the classic desktop. You keep any Metro programs that you have installed from the Windows Store. Personal settings are kept. PC Settings set back to defaults.
Reset is like a factory reset. It brings your computer back to the way that it was when you received it when it was new. All the programs have to be reinstalled and all your personal data is gone. You must backup any data that you do not want to lose before doing this. You can either remove the files, or you can remove the files and scrub the hard drive. Fully cleaning the drive is more of a security step than a troubleshooting or repair one.
Advanced options take you to a screen full of recovery and repair tools.
See below for more information about the advanced options.
There are usually five Options on this screen:
This puts the PC settings back to the way that they were at the last Restore Point. Restore Points are created before any security or software updates are installed. Using this puts the settings back to the way that they were, but it does not change any of your personal data. Personal data are not backed up or restored during a system restore.
You can find a guide linked below.
This is a full restore from a backed-up System Image File. However, you need an image to be used for the restore. Depending on your computer, this comes with the computer or you might have to set it up using the Dell Backup and Restore Program.
This is another name for Startup Repair from Windows Vista and 7. It tries to fix boot issue automatically.
You can find out more about this in the article below:
Sometimes all you need is to be able to get to the command line. From there, you can run commands like IPCONFIG to help troubleshoot and repair the computer.
This is basically Safe Mode and other advanced startup choices.
At the Startup Settings screen, click the Restart button. Your computer is restarted into the Startup Settings menu as shown below.
This screen contains various settings that change how Windows starts. To select a setting, press the number that is associated with that setting. To see the other options that you can press on the F10 key.
The options that are available in the Startup Settings boot screen are:
This involves editing the Windows Boot Loader. It is Enabled by default as it installs from Microsoft.
I cannot see any reason that you would look to do this short of a request by your Technical Support troubleshooting a computer issue.
Windows Boot Manager Choose an operating system to start, or press TAB to select a tool: (Use the arrow keys to highlight your choice, then press ENTER.) Windows 8 Windows 8 Safe Mode To specify an advanced option for this choice, press F8. Tools: Windows Memory Diagnostic ENTER=Choose TAB=Menu ESC=Cancel
Open a Command Prompt with Administrator Rights and type bcdedit and press the ENTER key.
Look for the Windows 8 listing and make note of its identifier number.
Ex: (in Windows 8) or (at boot)
To Enable the Newer Windows 8 Startup Options GUI Boot Menu
In the Command Prompt type bcdedit /set {identifier number} bootmenupolicy Standard and press the ENTER key.
Microsoft Windows [Version 6.2.8250] c) 2012 Microsoft Corporation. All rights reserved. C:\Windows\system32>bcdedit Windows Boot Manager --------------------- identifier device partition-\Device\HarddiskVolume1 description Windows Boot Manager locale en-US inherit integrityservices Enable default resumeobject {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} displayorder {2b398108-6dab-I1e1-b4ad-d6bdcf768fb9} toolsdisplayorder timeout 30 Windows Boot Loader -------------------- identifier [CURRENT] device partition-C: path \Windows\system32\winload.exe description Windows 8 locale en-US inherit recoverysequence {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} integrityservices Enable recoveryenabled Yes allowedinmemorysettings 0X15000075 asdevice partition-C: systemroot \Windows resumeobject {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} nx OptIn Windows Boot Loader -------------------- identifier {2b398108-6dab-I1e1-b4ad-d6bdcf768fb9} device partition-C: path \Windows\system32\winload.exe description Windows 8 Safe Mode locale en-US inherit recoverysequence {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} recoveryenabled Yes allowedinmemorysettings 0X15000075 asdevice partition-C: systemroot \Windows resumeobject {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} nx OptIn safeboot Minimal bootmenupolicy Standard C:\Windows\system32>bcdedit /set bootmenupolicy Standard The operation completed successfully. C:\Windows\system32>_
To Disable the Windows 8 Startup Options and revert to the old Windows Boot Manager Screen Instead. Type bcdedit /set {identifier number} bootmenupolicy Legacy or bcdedit /deletevalue {identifier number} bootmenupolicy
Microsoft Windows [Version 6.2.8250] c) 2012 Microsoft Corporation. All rights reserved. C:\Windows\system32>bcdedit Windows Boot Manager --------------------- identifier device partition-\Device\HarddiskVolume1 description Windows Boot Manager locale en-US inherit {globalsettings} integrityservices Enable default resumeobject {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} displayorder {2b398108-6dab-I1e1-b4ad-d6bdcf768fb9} toolsdisplayorder timeout 30 Windows Boot Loader -------------------- identifier [CURRENT] device partition-C: path \Windows\system32\winload.exe description Windows 8 locale en-US inherit recoverysequence {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} integrityservices Enable recoveryenabled Yes allowedinmemorysettings 0X15000075 asdevice partition-C: systemroot \Windows resumeobject {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} nx OptIn Windows Boot Loader -------------------- identifier {2b398108-6dab-I1e1-b4ad-d6bdcf768fb9} device partition-C: path \Windows\system32\winload.exe description Windows 8 Safe Mode locale en-US inherit recoverysequence {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} recoveryenabled Yes allowedinmemorysettings 0X15000075 asdevice partition-C: systemroot \Windows resumeobject {2eee06cf-6dab-I1e1-8ca6-e8086fbabb6d} nx OptIn safeboot Minimal bootmenupolicy Standard C:\Windows\system32>bcdedit /deletevalue bootmenupolicy The operation completed successfully. C:\Windows\system32>_
Restart the computer to check that the change took place.
Desktops & All-in-Ones, Laptops, Inspiron, Latitude, Vostro, XPS, Fixed Workstations
09 Jan 2023
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