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PowerVault ME5: Unable to change default management IP address, subnet mask, and gateway on single controller configurations using PowerVault Manager.

Summary: Administrators are unable to change default management IP address, subnet mask, and gateway on single controller using PowerVault Manager. Use the PowerVault command-line interface (CLI) to make the changes. ...

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Article Content


Symptoms

This article applies to PowerVault ME5012 or ME5024 arrays with a single controller configuration.

If an administrator tries to change default management IP address (10.xx.xx.x) of a ME5 single controller system using PowerVault Manager (see attached screenshot), the "Set IPV4" button does not activate.

 

Set IPv4

Trying a different web browser or clearing web browser cache has no effect on the issue.

 

Cause

This issue affects PowerVault systems with controller firmware version, ME5.1.0.0.0, and will be addressed in a future firmware release.

Resolution

  1. Open an SSH session to the default management IP 10.0.0.2 using a terminal application such as PuTTY and use the command-line interface (CLI) to change the management IP address.
    NOTE: You may also connect the USB cable supplied with the PowerVault ME5 to the controller CLI port and open a serial connection from the connected host.
  2. Login with a user account with the manage role.
  3. Use the command set network parameters to change the settings. The example is given below:
    # set network-parameters ip 192.xxx.xx.x netmask 255.xxx.xxx.xxx gateway 192.xxx.xx.x controller a
    # set network-parameters ip 192.xxx.xx.x netmask 255.xxx.xxx.xxx gateway 192.xxx.xx.x controller b
    NOTE: The SSH session is terminated at this point and you must access the ME5 array from a host on this IP range or revert to using the serial cable to manage the array.

Article Properties


Affected Product

ME Series, PowerVault ME5012, PowerVault ME5024

Last Published Date

19 May 2023

Version

5

Article Type

Solution