Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products

PowerVault ME5: Unable to change default management IP address, subnet mask, and gateway on single controller configurations using PowerVault Manager.

Summary: Administrators are unable to change default management IP address, subnet mask, and gateway on single controller using PowerVault Manager. Use the PowerVault command-line interface (CLI) to make the changes. ...

This article applies to   This article does not apply to 

Symptoms

This article applies to PowerVault ME5012 or ME5024 arrays with a single controller configuration.

If an administrator tries to change default management IP address (10.xx.xx.x) of a ME5 single controller system using PowerVault Manager (see attached screenshot), the "Set IPV4" button does not activate.

 

Set IPv4

Trying a different web browser or clearing web browser cache has no effect on the issue.

 

Cause

This issue affects PowerVault systems with controller firmware version, ME5.1.0.0.0, and will be addressed in a future firmware release.

Resolution

  1. Open an SSH session to the default management IP 10.0.0.2 using a terminal application such as PuTTY and use the command-line interface (CLI) to change the management IP address.
    NOTE: You may also connect the USB cable supplied with the PowerVault ME5 to the controller CLI port and open a serial connection from the connected host.
  2. Login with a user account with the manage role.
  3. Use the command set network parameters to change the settings. The example is given below:
    # set network-parameters ip 192.xxx.xx.x netmask 255.xxx.xxx.xxx gateway 192.xxx.xx.x controller a
    # set network-parameters ip 192.xxx.xx.x netmask 255.xxx.xxx.xxx gateway 192.xxx.xx.x controller b
    NOTE: The SSH session is terminated at this point and you must access the ME5 array from a host on this IP range or revert to using the serial cable to manage the array.

Affected Products

ME Series, PowerVault ME5012, PowerVault ME5024