Article Number: 000177781
When you download and install the Alienware Command Center from the Microsoft Store, all add-ons (Alien FX, OC Controls, etc.) are not installed correctly.
After you open Alienware Command Center, you will get a prompt about the missing add-ons. This prompt asks you for your Microsoft Store credentials, and after entering your information, the download will fail.
Microsoft made changes in the new Windows 10 builds that affects how the add-ons are downloaded, and this causes that add-ons installation to fail.
Supported Systems: Alienware and G-Series systems with Alienware Command Center Version 5.2 or higher
Cause information is not available.
To solve this issue download and install Alienware Command Center from Dell Drivers & Downloads Page
Here are some recommended articles related to this topic that might be of interest to you.
Alienware 15 R4, Alienware 17 R5, Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Aurora R8, G Series, Alienware Area-51m, Alienware m15, Alienware m17
22 Dec 2023
4
Solution