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How to Resend an Absolute Console User Invitation

Summary: Absolute console user invitations may be reset by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

This article describes how to reinvite users to Absolute if they fail to respond to an emailed invitation within 30 days.

Affected Products:

Absolute

Affected Operating Systems:

Windows

Cause

Not applicable.

Resolution

To reset an invitation:

  1. In a web browser, go to cc.absolute.com SLN320298_en_US__1iC_External_Link_BD_v1.
  2. Log in to the Absolute web console.

Absolute web console

  1. In the left menu pane, click Settings.

Settings

  1. Click User Management.

User Management

  1. Click Users.

Users

  1. Locate and then click the targeted username.

Example targeted username

Note: The example name and email address that are used in the screenshot will differ in your environment.
  1. Click Resend Invitation Email.

Resend Invitation Email

Note: The invitation email leads the customer to create a password and then log in to the Absolute console.
  1. Click OK.

User invited

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Absolute
Article Properties
Article Number: 000126704
Article Type: Solution
Last Modified: 20 Dec 2022
Version:  9
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