Article Number: 000124922
Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server) may be backed up and restored in order to:
This article covers the steps to back up and restore the product.
Not applicable
Upon completing a successful Backup, an administrator must Restore it. Click the appropriate function for more information.
A weekly backup should be created on the back-end Dell Security Management Server for:
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Compatibility Server\conf\server_config.xml
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Compatibility Server\conf\secretKeyStore
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Compatibility Server\conf\gkresource.xml
Customers should also reference:
The Dell Security Management Server SQL database should be backed up nightly using full backups with transactional logging enabled. For more information, reference Backup Overview (SQL Server).
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Compatibility Server\conf\server_config.xml
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Compatibility Server\conf\secretKeyStore
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Compatibility Server\conf\gkresource.xml
%ENV:SYSTEMDRIVE%\Program Files\Dell\Enterprise Edition\Server Configuration Tool
and run the Server Configuration Tool, Credant.Configuration.exe. Click the Database tab and populate the fields.Customers should also reference:
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
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