Article Number: 000123786
After updating Windows 10, your system audio may stop working, and the Device Manager will have an error for the audio device (Figure 1).
Figure 1 - Example of error in Device Manager.
The error may say Code 31 or 38, error message "device drivers could not be installed."
No cause information is available.
The following steps should resolve this issue.
devmgmt.msc
and click OK or press Enter.Here are some recommended articles related to this topic that might be of interest to you.
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Solution