TL1000 : How to collect the tape library diagnostic logs?
Summary: This tutorial explains how to collect the TL1000 tape library logs or drive logs using the management interface.
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Symptoms
Note: This article is part of the Dell PowerVault knowledge library, available Cause
-
Resolution
This tutorial explains how to collect the TL1000 tape library logs.
The article is structured in two parts:
Java has to be installed on your server.
To generate the Powervault TL1000 logs, please connect to the web interface.
Open an internet navigator and connect to the library mangement inteface.
You will receive a default Java welcome message:
Check "I accept the risk and want to run this application" , then click on Run
Connect with the administrator credentials, the default password is:
An informative message will appear:
Click on Yes. The download will start. When it will be over, click on OK.
A new informative message will ask you to bring back Online the tape Library. Click on Yes.
Once the Library will be Online again, you will receive a confirmation message. Click on Yes.
The procedure is similar to the library log export. Please reproduce the same steps after selecting "Download Drive Logs" in the mangement interface.
Note: The logs collect may take several minutes.
The article is structured in two parts:
Prerequisites
The library management interface IP address has to be reachable.Java has to be installed on your server.
To generate the Powervault TL1000 logs, please connect to the web interface.
Steps
Open an internet navigator and connect to the library mangement inteface.
You will receive a default Java welcome message:
Check "I accept the risk and want to run this application" , then click on Run
Connect with the administrator credentials, the default password is:
| Account | admin |
| Password | secure |
Collect Tape Library Logs
- Click on Download Library Logs on the left side menu
- Click on Browse and then select the location and the file name to collect the logs.
- Click on Download.
An informative message will appear:
This operation will bring the library offline
Do you wish to proceed?
Click on Yes. The download will start. When it will be over, click on OK.
A new informative message will ask you to bring back Online the tape Library. Click on Yes.
Current Library state is offline.
Do you wish to bring online?
Once the Library will be Online again, you will receive a confirmation message. Click on Yes.
Online command successful
Collect Tape drive logs
The procedure is similar to the library log export. Please reproduce the same steps after selecting "Download Drive Logs" in the mangement interface.
- Click on Download Drive Logs on the left side menu
- Click on Browse and then select the location and the file name to collect the logs.
- Click on Download.
Note: The logs collect may take several minutes.
Affected Products
PowerVault TL1000Article Properties
Article Number: 000132557
Article Type: Solution
Last Modified: 01 Apr 2022
Version: 7
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