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安装 Windows 10 Update KB4100347 后 Realteak Audio 没有音频输出

Summary: 以下文章修复了安装 Windows 10 更新KB4100347后音频丢失问题。

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Symptoms

在 Windows 10 更新KB4100347后,具有 Realtek 音频的戴尔系统可能会遇到音频丢失,并且可能会收到以下错误:“找不到音频输出设备。”

SLN314399_en_US__1No_Audio_Realtek_ASM_01
图 1 - 音频驱动程序在其他设备中的位置

Cause

正在更新过程中卸载音频驱动程序。

Resolution

重新安装音频驱动程序可纠正此行为。可从以下位置下载声卡驱动程序。

其它信息

具有此行为的系统。

  • Inspiron 灵越 7567
  • XPS 9350
  • XPS 9550

 

Additional Information

Article Properties
Article Number: 000135929
Article Type: Solution
Last Modified: 05 Jan 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
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Article Properties
Article Number: 000135929
Article Type: Solution
Last Modified: 05 Jan 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.