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What is Dell Security Management Server

Summary: Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server) is a server application that manages Dell Data Security (formerly Dell Data Protection) products. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

This guide gives a brief description on the functions and features of Dell Security Management Server (formerly Dell Data Protection Enterprise Edition Server).


Affected Products:

  • Dell Security Management Server
  • Dell Data Protection | Enterprise Edition Server

Affected Versions:

  • v8.0.0 and Later

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

The following are common questions that are asked about Dell Security Management Server:

Note: Some questions may redirect you to a different page due to the complexity and length of the answer.

Dell Security Management Server can be downloaded from the Dell Support Site. For more information, reference How to Download Dell Security Management Server.

The version of Dell Security Management Server is identified using either the UI or the installer. For more information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

Dell Security Management Server system requirements differ between versions. For more information, reference Dell Security Management Server System Requirements.

Dell Security Management Server network requirements differ between versions. For more information, reference Dell Data Security / Dell Data Protection Server Network and Firewall Requirements.

Creating a certificate requires an administrator to:

  • Create a certificate signing request (CSR)
  • Provide the CSR to an internal certificate authority (CA) or third party
  • Produce a .pfx format certificate for the server to use

For more information, reference How to Create a Domain or Third-Party Certificate for Dell Data Security / Dell Data Protection Server.

SQL Server must be configured for Dell Security Management Server. For more information, reference How to Configure SQL for Dell Security Management Server / Dell Data Protection Enterprise Edition Server.

Dell Security Management Server can be installed on Windows Server. For more information, reference How to Install Dell Security Management Server.

Dell Security Management Server may require further configuration after installation. For more information, reference How to Configure the Dell Security Management Server / Dell Data Protection Enterprise Edition Server.

Dell Security Management Server may be configured to authenticate Dell Encryption Enterprise with Windows Hello. For more information, reference How to Configure Dell Encryption Enterprise to Authenticate with Windows Hello.

Dell Security Management Server is managed from an administration console. For more information, reference How to Access the Dell Data Security Server Administration Console.

Dell Security Management Server requires configuration to manage endpoints. For more information, reference How to Configure the Dell Data Security / Dell Data Protection Server Administration Console.

Entitlements (software licenses) are added within the administration console. For more information, reference How to Manage Entitlements for Dell Data Security.

Services are stopped or started within Windows Server. For more information, reference How to Stop and Start Services in Dell Security Management Server.

SMTP settings may be configured for Dell Security Management Server. For more information, reference How to Configure SMTP Settings for Dell Data Security Servers.

Dell Security Management Server policies are committed within the administration console. For more information, reference How to Commit Policies for Dell Data Security Servers.

A proxy may be configured for Dell Security Management Server. For more information, reference How to Configure Proxy Settings in Dell Security Management Server / Dell Data Protection Enterprise Edition.

Dell Security Management Server requires multiple components be backed up and restored. For more information, reference How to Back Up and Restore Dell Security Management Server.

The Advanced Threat Prevention certificate is backed up from the administration console. For more information, reference How to Back Up and Restore the Advanced Threat Prevention Certificate for Dell Data Security Servers.

PostgreSQL audit events may be backed up. For more information, reference How to Back Up PostgreSQL Audit Events for Dell Data Security / Dell Data Protection Servers.

Dell Security Management Server supports hot-cold redundancy. For more information, reference Disaster Recovery and High Availability on Dell Data Security Servers.

Reports are scheduled within the administration console. For more information, reference How to Schedule Managed Reports for Dell Data Security Servers.

Information on Compliance Reporter differs based on the Dell Security Management Server version. For more information about identifying the server version, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

v11.3 and Later

Compliance Reporter has been removed and is no longer available.

v11.2 and Earlier

Compliance Reporter is a legacy feature for custom reports. For more information, reference How to Back Up and Import Custom Compliance Reports in Dell Security Management Server.

Information on Compliance Reporter differs based on the Dell Security Management Server version. For more information about identifying the server version, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

v11.3 and Later

Compliance Reporter has been removed and is no longer available.

v11.2 and Earlier

Reports may be backed up and imported for server upgrades. For more information, reference How to Back Up and Import Custom Compliance Reports in Dell Security Management Server.

TLS 1.0 and TLS 1.1 may be disabled for network communication security. For more information, reference How to Disable TLS 1.0 and TLS 1.1 on Dell Security Management Server and Dell Security Management Server Virtual.

Dell Data Security signing certificate information is made available along with the version in which each signing certificate is used. For more information, reference Dell Data Security Signing Certificate Updates.

Secure hash algorithm 1 (SHA1) code-signing certificates are no longer valid. For more information, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.

The log collection process for Dell Security Management Server uses an application that is called DiagnosticInfo to collect the logs. For more information, reference How to Collect Logs for Dell Data Security Using DiagnosticInfo.

Dell Security Management Server may be uninstalled from Windows. For more information, reference How to Uninstall Dell Security Management Server.

Warning:
  • Dell highly recommends backing up the server and server database to prevent any potential data loss.
  • Do not delete Dell Security Management Server before preparing endpoints for server deletion. This may include disabling policy, decrypting endpoints, or uninstalling endpoints.
  • Depending on the technologies in use, the server database may contain the encryption keys that are required to decrypt an endpoint.

Related Articles:

What is Dell Security Management Server Virtual?


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000129436
Article Type: Solution
Last Modified: 02 Nov 2023
Version:  14
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