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Cosa escludere in un'applicazione antivirus per Dell Encryption

Summary: Directory, file ed estensioni specifici devono essere esclusi all'interno di un prodotto antivirus quando si utilizza Dell Encryption Enterprise (in precedenza Dell Data Protection | Enterprise Edition) o Dell Encryption Personal (Dell Data Protection | Edizione personale). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Prodotti interessati:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Cliccare sulla versione appropriata di Dell Encryption Enterprise o Dell Encryption Personal per un elenco delle esclusioni appropriate.

Nota: Per assistenza su come individuare la versione del prodotto, consultare Come identificare la versione di Dell Encryption Enterprise o Dell Encryption Personal.
Da v8.16.0 a oggi

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Programmi\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys
C:\Windows\System32\ Driver\KlcE.sys
C:\Windows\System32\Drivers\KlcH.sys

Estensioni:

. CEF
. Da definire
. Descrizione
. ERR

Da v8.10.1 a 8.15.0

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Programmi\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys

Estensioni:

. CEF
. Da definire
. Descrizione
. ERR

Da v8.7.X a 8.10.0

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Windows\System32\CmgShieldSvc.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\EmsService.exe
C:\Windows\System32\EmsServicehelper.exe
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\ System32\Drivers\cmgshreg.sys

Estensioni:

. CEF
. Da definire
. Descrizione
. ERR

Da v8.0.X a 8.6.X

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Windows\System32\CmgShieldSvc.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\EmsService.exe
C:\Windows\System32\EmsServicehelper.exe
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\ System32\Drivers\cmgshreg.sys

Estensioni:

. CEF
. Descrizione
. ERR

v7.3.X e versioni precedenti

Directory (Credant):

C:\Programmi\Credant
C:\Windows\System32\
C:\Windows\System32\Drivers

Directory (Dell):

C:\Program Files\Dell\Dell Data Protection\Encryption
C:\Windows\System32\
C:\Windows\System32\Drivers

File:

C:\Windows\System32\CmgShieldSvc.exe
C:\Windows\System32\EmsService.exe
C:\Windows\System32\Drivers\CMGShCEF.sys

Estensioni:

. CEF
. Descrizione
. ERR

Per contattare il supporto, consultare l'articolo Numeri di telefono internazionali del supporto di Dell Data Security.
Accedere a TechDirect per generare una richiesta di supporto tecnico online.
Per ulteriori approfondimenti e risorse accedere al forum della community Dell Security.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000126046
Article Type: How To
Last Modified: 13 May 2024
Version:  11
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