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Hva som skal ekskluderes i en antivirusapplikasjon for Dell Encryption

Summary: Spesifikke kataloger, filer og tilleggsmoduler må utelukkes i et antivirusprodukt når du bruker Dell Encryption Enterprise (tidligere kalt Dell Data Protection | Enterprise Edition) eller Dell Encryption Personal (Dell Data Protection | Personlig utgave). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Berørte produkter:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Klikk på riktig versjon av Dell Encryption Enterprise eller Dell Encryption Personal for å få en liste over riktige unntak.

Merk: Hvis du trenger hjelp med å finne produktversjonen, kan du se Slik identifiserer du versjonen av Dell Encryption Enterprise eller Dell Encryption Personal.
v8.16.0 til i dag

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Program Files\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys
C:\Windows\System32\ Drivere\KlcE.sys
C:\Windows\System32\Drivers\KlcH.sys

Filtyper:

. CEF
. Bestemmes senere
. SOW.
FEILE

v8.10.1 til 8.15.0

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Program Files\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys

Filtyper:

. CEF
. Bestemmes senere
. SOW.
FEILE

v8.7.X til 8.10.0

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ windows \ system32 \ drivers \ CMGCrypt.mac
C: \ Windows \ System32 \ EmsServicehelper.exe EmsService.exe

C: \ Windows \ System32 \ Drivers \ cmgffe.sys
C: \ Windows \ System32 \ Drivers \ cmgfve.sys
C: \ windows \ system32 \ drivers \ cmghiber.mac
C: \ Windows \ System32 \ Drivers \ cmghiber.sys
C: \ Windows \ System32 \ Drivers \ cmgpcs.sys
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys
C: \ Windows \ System32\Drivers\cmgshreg.sys

Filtyper:

. CEF
. Bestemmes senere
. SOW.
FEILE

v8.0.X til 8.6.X

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ windows \ system32 \ drivers \ CMGCrypt.mac
C: \ Windows \ System32 \ EmsServicehelper.exe EmsService.exe

C: \ Windows \ System32 \ Drivers \ cmgffe.sys
C: \ Windows \ System32 \ Drivers \ cmgfve.sys
C: \ windows \ system32 \ drivers \ cmghiber.mac
C: \ Windows \ System32 \ Drivers \ cmghiber.sys
C: \ Windows \ System32 \ Drivers \ cmgpcs.sys
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys
C: \ Windows \ System32\Drivers\cmgshreg.sys

Filtyper:

. CEF
. SOW.
FEILE

v7.3.X og eldre versjoner

Kataloger (Credant):

C:\Program Files\Credant
C:\Windows\System32\
C:\Windows\System32\Drivers

Kataloger (Dell):

C:\Program Files\Dell\Dell Data Protection\Encryption
C:\Windows\System32\
C:\Windows\System32\Drivers

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ Windows \ System32 \ EmsService.exe
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys

Filtyper:

. CEF
. SOW.
FEILE

Når du skal kontakte kundestøtte, kan du se Dell Data Security internasjonale telefonnumre for støtte..
Gå til TechDirect for å generere en forespørsel om teknisk støtte på Internett.
Hvis du vil ha mer innsikt og flere ressurser, kan du bli med i fellesskapsforumet for Dell Security.

Additional Information

 

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Affected Products

Dell Encryption
Article Properties
Article Number: 000126046
Article Type: How To
Last Modified: 13 May 2024
Version:  11
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