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How to access your Data Domain Transformational Licensing Agreement (TLA) in Software Licensing Central (SLC)

Summary: This Knowledge Article outlines how to access your Data Domain Transformational Licensing Agreement (TLA) in Software Licensing Central (SLC)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Your Transformational Licensing Agreement (TLA) is available to activate within Software Licensing Central (SLC); Licensing.emc.com.
The User needs a support profile in order to access SLC. A support profile is created in the support center; https://www.dell.com/support/home 

To access your TLA, the User can deeplink directly from the Customer facing object (CFO) or License Authorization Code (LAC) letter. Alternatively, enter the TLA Sales order number or LAC number directly into SLC.

1.CFO/ LAC letter

The CFO/LAC letter has information such as your LAC number, Sales order number, PO number, and products purchased. A deeplink is also available which brings the User directly into the 'activate' page within SLC.


Sample CFO letter

Sample CFO letter

Sample LAC letter
Sample LAC letter

2. To Activate directly in Software Licensing Central

The User can also access Software Licensing Central (SLC) directly by visiting; Licensing.emc.com. Click to the Activation tab and enter your LAC number OR TLA Sales order number.

To Activate directly in Software Licensing Central
Additional search attributes are displayed when the User clicks the Advanced Search link. 

Affected Products

Data Domain
Article Properties
Article Number: 000225425
Article Type: How To
Last Modified: 31 May 2024
Version:  2
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