SRM Naming mismatch for a switch in Cisco report

Summary: Correct Cisco switch name is DENU02xxxxxx and it was used for SRM discovery. But SRM discovered and reported it as DENU01xxxxxx

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Symptoms

User claimed that correct Cisco switch name is DENU02xxxxxx and it was used for SRM discovery. But SRM discovered and reported it as DENU01xxxxxx 

switchnaming1.PNG

Cause

This is because both switch DENU01xxxxxx (incorrect) and DENU02xxxxxx (correct) shared the same IP 

Resolution

Upon searching, found DENU02xxxxxx which share the same IP as DENU01xxxxxx.. In this case, switch DENU01xxxxxx cannot be removed.


swtichnaming2.PNG
Article Properties
Article Number: 000213295
Article Type: Solution
Last Modified: 17 May 2026
Version:  4
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