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Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart

Summary: Refer to the troubleshooting steps to resolve a Dell Bluetooth Keyboard or Mouse not working after a restart of the computer.

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Symptoms

To provide you with the best information about Bluetooth troubleshooting we have created a new and updated article. Please browse to the newest version of the Dell Knowledge Base Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse.

Cause

 

Resolution

 
Article Properties
Article Number: 000133268
Article Type: Solution
Last Modified: 11 May 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
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Article Properties
Article Number: 000133268
Article Type: Solution
Last Modified: 11 May 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.