Latitude 7490 Windows Driver Installation Guide
Summary: This page is a guide to installing Windows Drivers on a Dell Latitude 7490 Laptop
Symptoms
This article is a reference guide on how to install device drivers after a fresh copy of Microsoft Windows 10 has been installed.
Dell Latitude 7490 Windows 10 Driver Installation Guide
Overview
A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device.
For Latitude 7490 systems, all the drivers installation for their devices are similar except that some system may have more devices than the other.
Note: Use this page as a reference on how Device Manager should look like before and after the drivers have been installed. Drivers can be downloaded from the www.dell.com/support/drivers
After a fresh copy of Windows is installed, always install the Intel Chipset Driver Utility first. After that, you can install the rest of the device drivers in any sequence. You can view the screenshots of before and after the driver installation below the table.
Note: The drivers installation process for Windows 7, Windows 8.1 and Windows 10 are almost identical. (Most of the device drivers will be pre-installed during the Windows 8.1 and 10 installation process). However, the following Dell-branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled.
Warning: Before attempting to install Windows 7 or 8, check your processor type. Systems with 7th Generation Intel® Core™ i7. Processors are not eligible for Windows 7/8/8.1 downgrades.
Chipset Drivers
Intel Chipset Driver
The chipset driver helps the system identify the components and install necessary drivers accurately.
Verify if the Chipset drivers are already installed in the system, by referring to the System devices section
Install the "Intel Chipset Device Software Driver" update from www.dell.com/support/drivers
Many of the common devices are visible under Other devices if no drivers are installed. Some of the unknown devices will disappear once you install the chipset driver.
Also use System devices to verify that the chipset driver is installed.
Intel Management Engine Interface driver
Verify if the Intel Management Engine Interface drivers are already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers
| Before Installation | After Installation |
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Intel Dynamic Platform and Thermal Framework Driver
Verify if the Intel Dynamic Platform and Thermal Framework Driver is already installed in the system, by referring to the Device Manager
Install the Intel Dynamic Platform and Thermal Framework driver update from www.dell.com/support/drivers
Intel HID Event Filter Driver
Verify if the Intel HID Event Filter Driver is already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers
| Before Installation | After Installation |
| N/A |  |
Intel Thunderbolt Controller Driver
Verify if the Intel Thunderbolt Controller Driver is already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers
| Before Installation | After Installation |
| N/A |  |
Note: Thunderbolt Controller will only be shown in Device Manager when the device connects to your computer
Realtek PCIE Memory Card Reader Driver
Verify if the Realtek PCIE Memory Card Reader Driver is already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers
| Before Installation | After Installation |
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Serial ATA
Intel Rapid Storage Technology (RST) Driver
Verify if the Intel Rapid Storage Technology (RST) Driver is already installed in the system, by referring to the Device Manager
Install the Intel Rapid Storage Technology Driver and Management Console update from www.dell.com/support/drivers
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Video Drivers
Intel UHD Graphics 620 Driver
Verify if the Intel HD Graphics 620 controller is already installed in the system, by referring to the illustration below
Install the Intel HD Graphics 500 P500 600 P600 series Driver update from www.dell.com/support/drivers
| Before Installation | After Installation |
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Audio Drivers
Realtek High Definition Audio Driver
Note: Realtek audio driver must be installed for the microphone on the plugged-in headset to work properly
By default Windows will install a generic audio driver for the Realtek chipset however do proceed with the Realtek High Definition Audio Driver update from www.dell.com/support/drivers
| After Installation | After Installation |
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Network Drivers
Note: The system will have a choice of WLAN card and Bluetooth combo card fitted:
- Intel Dual-band Wireless-AC 8265
- Intel Tri-band Wireless-AC 18265
Intel Dual-band Wireless-AC 8265 Wireless Network Adapter Driver
Check that the Intel Dual-band Wireless-AC 8265 Drivers are installed in the system by referring to the illustration below: Install the update from www.dell.com/support/drivers
| Before Installation | After Installation |
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Intel Dual-band Wireless-AC 8265 Bluetooth Driver
Check that the Intel Dual-band Wireless-AC 8265 Bluetooth Drivers are installed in the system by referring to the illustration below: Install the update from www.dell.com/support/drivers
| Before Installation | After Installation |
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Note: For the Latitude 7490, based on the specifications of the system, either an Intel 8265 or an Intel 18265 driver will be displayed after installation
Realtek USB GBE Ethernet Controller Driver
Verify if the Realtek USB FE Family Controller Drivers are already installed in the system, by referring to the illustration below: Install the Driver driver update from www.dell.com/support/drivers
| Before Installation | After Installation |
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