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Dell VxRail: VxRail Cluster shut down validation Error: Internal error occurs

Summary: VxRail Cluster shut down validation Error: Internal error occurs, during the Check and ensure that the time is synchronized between multiple hosts.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

VxRail Cluster shut down validation Error: Internal error occurs, during the Check and ensure that the time is synchronized between multiple hosts.

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Cause

Time is not synchronizing between hosts and VxRail Manager.
The NTP server on hosts had been manually changed. The VxRail Manager database had not been updated.

Resolution

To resolve this issue, re-point the VxRail Manger VM to new NTP servers.

Contact Dell support to assist with this change. 

Affected Products

VxRail
Article Properties
Article Number: 000209946
Article Type: Solution
Last Modified: 14 Dec 2023
Version:  2
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