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PowerEdge: R750 not Boot and Have an Error "NvmExpress: NVMe device not ready"

Summary: This article gives the solution of PowerEdge R750 not boot and have an error "NvmExpress: NVMe device not ready."

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Symptoms

PowerEdge R750 not boots and has an error "NvmExpress: NVMe device not ready."

Figure 1
R750 not boots and have an NvmExpress error

 

  1. TSR log checks the slot6 and 7 NVMe SSDs can detect, PCIe slot2 installed a third card.
    Figure 2
    Firmware versions
    PCIe slot 2 installed a third card
    PCIe Devices
    Slots

  2. Lifecycle Log check has a device not detected: NVIDIA Network Adapter - A0:XX:XX:XX:XX:FB(NIC in Slot 2 Port 2), New device detected: PCIeSSD(PCIe SSD in Slot 2)
    Figure 3
    Lifecycle log check have a device not detected

 

Cause

It seems the PCIe slot2 third card Port 2 detected a wrong device caused by not boot.

 

Resolution

The user replaces the PCIe slot2 third card, and the issue was solved.

 

Affected Products

PowerEdge R750
Article Properties
Article Number: 000222866
Article Type: Solution
Last Modified: 12 Mar 2024
Version:  2
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Article Properties
Article Number: 000222866
Article Type: Solution
Last Modified: 12 Mar 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.