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PowerEdge: R750 not Boot and Have an Error "NvmExpress: NVMe device not ready"

Summary: This article gives the solution of PowerEdge R750 not boot and have an error "NvmExpress: NVMe device not ready."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PowerEdge R750 not boots and has an error "NvmExpress: NVMe device not ready."

Figure 1
R750 not boots and have an NvmExpress error

 

  1. TSR log checks the slot6 and 7 NVMe SSDs can detect, PCIe slot2 installed a third card.
    Figure 2
    Firmware versions
    PCIe slot 2 installed a third card
    PCIe Devices
    Slots

  2. Lifecycle Log check has a device not detected: NVIDIA Network Adapter - A0:XX:XX:XX:XX:FB(NIC in Slot 2 Port 2), New device detected: PCIeSSD(PCIe SSD in Slot 2)
    Figure 3
    Lifecycle log check have a device not detected

 

Cause

It seems the PCIe slot2 third card Port 2 detected a wrong device caused by not boot.

 

Resolution

The user replaces the PCIe slot2 third card, and the issue was solved.

 

Affected Products

PowerEdge R750
Article Properties
Article Number: 000222866
Article Type: Solution
Last Modified: 12 Mar 2024
Version:  2
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