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PowerProtect Data Manager: When configuring backup policies, some Data Domain storage unit interface are not listed

Summary: When configuring backup policies, some of the Data Domain's storage unit interfaces are not listed.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When attempting to configure a backup policy, the network interface which we would like to use is not visible. Backup configuration
 
 

Cause

The Data Domain network interface that we would like to use has not been configured for use with "Data" in the Network Purposes selection boxes.

Resolution

1. From the PowerProtect Data Manager UI, select Infrastructure > Storage. The Storage window appears.
2. On the Protection Storage tab, select the storage system, and then select More Actions > Change Network Settings. 

Storage Configuration



3. Select "Data" if you want to see this Network Interface listed on the policy configuration screen.
Network settings configuration
 

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000210744
Article Type: Solution
Last Modified: 15 May 2023
Version:  2
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