My Dell 2.0 User Presence Detection
Summary: This article discusses the User Presence Detection feature of My Dell v2.0.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Affected Platform:
XPS 13 Plus 9320
Affected Software:
My Dell
Affected Version:
v2.0 and later
Cause
Not applicable.
Resolution
My Dell v2.0 introduces the User Presence Detection feature for listed affected platforms. When enabled, User Presence Detection can detect your presence while within the field-of-view (FOV) to control the behavior for:
- Look Away Detect
- Wake On Approach
- Walk Away Lock
Figure 1: User Presence Detection
The Look Away Detect setting protects your data and saves power by dimming the screen when you are not engaged with the computer. When you turn your face away from the screen for more than 6 seconds, the computer screen dims to 0%. The screen will immediately brighten once it detects your face again.
Caution: Look Away Detect may not work properly in bright light conditions.
The Wake on Approach setting enables quicker sign-in by automatically turning on the display when detecting your presence.
If the Windows Hello feature is enabled, the camera recognizes your face and automatically unlocks the computer. If Windows Hello is not enabled, your password is required to unlock the computer.
Note:
- Modern Standby must be enabled to use Wake on Approach. For more information, reference What is Modern Standby and how does it differ from S3 Standby.
- It may take up to 1 minute to fully enter Modern Standby before Wake on Approach will function.
Caution: Wake on Approach feature is suspended if the battery is low and not plugged in to a power source.
The Walk Away Lock setting turns off the display and automatically locks the computer when you walk away for more than 60 seconds.
Caution: Walk Away Lock feature is suspended if an application on the computer is requesting audio or display from the operating system (such as an active Zoom or Microsoft Teams call).
Affected Products
XPS 13 Plus 9320Article Properties
Article Number: 000198738
Article Type: Solution
Last Modified: 01 Oct 2024
Version: 5
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