How to Fix Alienware Overheating or Random Shut down Issues
Summary:
Resolve overheating and random shutdown issues on your Alienware computer. Know troubleshooting steps, including ventilation tips, BIOS updates, and keep your computer running
smoothly.
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The computer can become warm to the touch during usage.
Using for longer than 10-15 minutes
Watching a DVD/Blu-ray
Streaming online video
Using Flash Content
Playing video games
Using near a heat source or in a hot environment
Symptoms experienced if the computer is overheating:
Random shutdowns or reboots
The computer locks up or stops responding
Fans constantly run at high speed
Slow performance
The computer is too hot to touch
Troubleshooting overheating symptoms
You can try these troubleshooting steps to reduce the overheating on your computer:
Ensure that the computer is in a well-ventilated area
Use laptops on flat surfaces to improve airflow. Hard table tops are recommended and avoid using any type of cloth or any other soft material under the laptop
For desktop computers, ensure that there is enough clearance around the computer to allow the air to flow. If the computer is in an enclosure, try to move it to a more ventilated area for testing. Reference these articles for additional guidance if needed: