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Unable to Save Workbook in Microsoft Excel

Summary: See the information about resolving an issue with Microsoft Office Excel when you are unable to save a workbook.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Problem Saving Excel Workbook after inserting a chart in an existing workbook or copying values from an existing workbook

Users may receive an error when saving an Excel workbook after inserting a chart in an existing workbook (previously saved) or copying values from an existing workbook.

Error message: "Errors were detected while saving <workbook name> Microsoft Excel may be able to save the file by removing or repairing some features. To make repairs in a new file, click Continue. To cancel saving the file, click Cancel."

If you click Continue, you get the following error: "Excel encountered errors during save. However, Excel could minimally save your file to <file name>."

This issue impacts build Version 1707 (Build 8326.2086) and later, and also only occurs with files that are stored locally, such as on the desktop. This problem does not occur if you manually enter values or insert a chart in a newly created workbook.


Solution

Microsoft has identified the following workarounds to resolve this issue:

Workaround One: change operating systems region and regional format briefly to a different setting, then back to the original settings

  1. Close all Excel windows.
  2. Select the Windows button.
  3. Choose Settings from the menu.
  4. Open Time and Language (Time and Language settings may also be a separate selection in the Control Panel if your operating system is not Windows 10).
  5. Choose Region
  6. Change the Country or region drop-down to United States (remember the original setting so you can change back later).
  7. Change the Current format drop-down to English (United States) (remember the original setting so you can change back later).
    NOTE: If your Windows does not have this session, you can go to Control Panel->Clock Language and Region->Region->Formats, and change it to English (United States).
  8. Verify insert chart works.
  9. After the steps above are completed, close Excel and change your regional settings back to you preferred settings and try creating your chart again.

Workaround part 2: install English language pack to your Office.

  1. First, you must know if you have 32-bit office or 64-bit office.
    • Start Excel
    • Select File->Select Account
    • Choose About
    • In the displayed dialog box, there is a line that ends in either 32-bit or 64-bit. This is the information that will be used later.
    • Close the About dialog box.
  2. Select File->Options
  3. Choose Language
  4. Select the hyperlink Get more display and Help languages from Office.com.
  5. Scroll down on the site to step one and select English from the drop-down that says What language do you need?
  6. Select the download link that matches your install for 32-bit or 64-bit and follow the instructions to install the language pack.

Source Article: Microsoft Support SLN308103_en_US__2iC_External_Link_BD_v1

Cause

  NA

Resolution


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Article Properties
Article Number: 000132735
Article Type: Solution
Last Modified: 15 Feb 2024
Version:  5
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