Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

PowerEdge: How to Configure iDRAC Email Alerts

Summary: This step-by-step guide explains how to configure the Integrated Dell Remote Access Controller (iDRAC network) settings and email configuration options for iDRAC9, iDRAC8, and iDRAC7.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

The Integrated Dell Remote Access Controller can provide email alert notifications in addition to IPMI alerts, SNMP traps, and other management notifications for system events. To enable email alerts from the Integrated Dell Remote Access Controller (iDRAC), the recommendation is to:

  1. Configure the iDRAC network settings to enable DNS registration
  2. Enable and configure email alerts
  3. Configure email settings and enable email destinations

This iDRAC email alert notification overview provides the typical configuration for an iDRAC7, iDRAC8 and iDRAC9. More configuration details, options, and descriptions for all iDRAC versions are documented in the iDRAC User's Guide. The steps differ depending on the iDRAC model that is in use. Click the appropriate iDRAC for more information.

iDRAC9

How to Setup iDRAC SMTP settings and Email Notification Alerts

Duration: 00:01:55 (hh:mm:ss)
When available, closed caption (subtitles) language settings can be chosen using the CC icon on this video player.

To configure email alert notifications for the iDRAC9, Enable DNS Registration, Enable and Configure Email Alerts, and then Configure the Email Settings and Destinations. For more information, click the appropriate process.

Enable DNS Registration

Note: The SMTP email server may require the iDRAC to be registered on DNS for enabling proper identification when receiving an email notification, for example, iDRACName@DomainName.com.
  1. From the iDRAC web interface, go to iDRAC Settings, then Connectivity, then Network, and then Common Settings.
  2. Set Register iDRAC on DNS to Enabled.
  3. Provide a DNS iDRAC Name.
  4. Provide a valid Static DNS Domain Name.
  5. Click Apply.

iDRAC9 Common network settings
Figure 1: iDRAC9 Common network settings

Enable and Configure Email Alerts

The Alerts and Remote System Log Configuration can be configured to alert the user of system events and their level of severity.

  1. Enable generating alerts:
    1. In the iDRAC web interface, go to Configuration, then System Settings, and then Alert Configuration.
    2. Under the Alerts section, select Enable to enable alert generation or perform an event action.
    3. Click Apply.
  2. Set an event alert:
    1. In the iDRAC web interface, go to Configuration, then System Settings, and then Alert Configuration.
    2. Under Alerts section, then Alert Configuration and select Email alerts as needed.
    3. Select Apply to save the settings.

iDRAC9 Alert Settings
Figure 2: iDRAC9 Alert Settings

Configure the Email Settings and Destinations

The iDRAC allows multiple recipients for email notifications. To activate multiple recipients, enter the email address and tick the relevant box in the State column. Recipients can be removed from notifications by clearing the relevant box in the State column.

  1. Configure the SMTP server settings.
    1. In the iDRAC web interface, go to Configuration, then System Settings, and then SMTP (Email) Configuration.
    2. For SMTP (Email) Server Settings provide the following details:
      1. SMTP (Email) Server IP Address or FQDN/DNS Name
      2. Sender Address, Message Subject Prefix, SMTP Port Number
      3. If needed: Enable Authentication, and enter Username and Password
    3. Click Apply.
  2. Configure the destination email:
    1. In the iDRAC web interface, go to Configuration, then System Settings, and then SMTP (Email) Configuration.
    2. Type a valid email address, and check the box in the State column next to it.
    3. Click Apply.
    4. Click Send under Test Email to test the configured email alert settings.
Note: After the iDRAC is upgraded to version 4.00.00.00, you may stop receiving encrypted email alerts from the iDRAC. This happens if the external email server does not support encryption. iDRAC firmware version 4.00.00.00 introduces a user-selectable encryption option and the default protocol is StartTLS. To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts.ConnectionEncryption None

iDRAC9 Email Settings
Figure 3: iDRAC9 Email Settings

iDRAC8 and iDRAC7

Note: STARTTLS is not a feature available in the iDRAC7/8. It is supported from iDRAC9 onwards.

 

To configure email alert notifications for the iDRAC8 or iDRAC7, Enable DNS Registration, Enable and Configure Email Alerts, and then Configure the Email Settings and Destinations. For more information, click the appropriate process.

Enable DNS Registration

Note: The SMTP email server may require the iDRAC to be registered on DNS for enabling proper identification when receiving an email notification. For example, iDRACName@DomainName.com.
  1. In the iDRAC web interface, go to iDRAC Settings, then Network, and then Common Settings.
  2. Enable Register iDRAC on DNS by selecting it.
  3. Provide a DNS iDRAC Name.
  4. Provide a valid Static DNS Domain Name.
  5. Click Apply.

iDRAC7 and iDRAC8 Common Network Settings
Figure 4: iDRAC7 and iDRAC8 Common Network Settings

Enable and Configure Email Alerts

  1. Enable the generating alerts.
    1. In the iDRAC web interface, go to Server and then Alerts.
    2. Under the Alerts section, select Enable to enable alert generation or perform an event action.
    3. Click Apply to save the setting.
  2. Set an event alert.
    1. In the iDRAC web interface, go to Server, then Alerts, and then Alerts and Remote System Log Configuration.
    2. Under Category, select Email alerts as needed.
    3. Select Apply to save the settings.

iDRAC7 and iDRAC8 Alert Settings
Figure 5: iDRAC7 and iDRAC8 Alert Settings

Configure the Email Settings and Destination

  1. Configure the SMTP server settings.
    1. In the iDRAC web interface, go to Server, then Alerts, then SNMP and Email Settings, and then SMTP (Email) Server Address Settings.
    2. Provide the following details:
      1. SMTP (Email) Server IP Address or FQDN/DNS Name
      2. SMTP Port Number
      3. If needed: Enable Authentication, and enter Username and Password.
    3. Click Apply.
  2. Configure the destination email.
    1. In the iDRAC web interface, go to Server, then Alerts, then SNMP and Email Settings, and then Destination Email Addresses.
    2. Type a valid email address, and check the State box.
    3. Click Send under Test Email to test the configured email alert settings.
    4. Click Apply.

iDRAC7 and iDRAC8 Email Settings
Figure 6: iDRAC7 and iDRAC8 Email Settings

Affected Products

iDRAC7, iDRAC8, iDRAC9

Products

PowerEdge XR2, PowerEdge C4130, Poweredge C4140, PowerEdge c6320, PowerEdge c6320p, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, Poweredge FC430, Poweredge FC630, PowerEdge FC640, Poweredge FC830 , PowerEdge FD332, PowerEdge FM120x4 (for PE FX2/FX2s), PowerEdge FX2/FX2s, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M420, PowerEdge M520, PowerEdge M520 (for PE VRTX), PowerEdge M620, PowerEdge M620 (for PE VRTX), PowerEdge M630, PowerEdge M630 (for PE VRTX), PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M820, PowerEdge M820 (for PE VRTX), PowerEdge M830, PowerEdge M830 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R220, PowerEdge R230, PowerEdge R240, PowerEdge R250, PowerEdge R320, PowerEdge R330, PowerEdge R340, PowerEdge R350, PowerEdge R420, PowerEdge R420XR, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R520, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R620, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R720, PowerEdge R720XD, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R820, PowerEdge R830, PowerEdge R840, PowerEdge R860, PowerEdge R920, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T130, PowerEdge T140, PowerEdge T150, PowerEdge T320, PowerEdge T330, PowerEdge T340, PowerEdge T350, PowerEdge T420, PowerEdge T430, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T620, PowerEdge T630, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8610t, PowerEdge XR8620t, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000131098
Article Type: How To
Last Modified: 23 Dec 2024
Version:  17
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.