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Dell Precision 3420 Tower Workstation Windows Driver Installation Guide

Summary: Driver installation order for the Dell Precision Towers 3620 and 3420 in Microsoft® Windows 7, 8.1 and 10 operating systems.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions


A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the Precision Tower 3420, all the drivers installation for their devices is similar except that some system may have more devices than the other

After a clean installation of the Microsoft Windows 7, 8.1 and 10 operating system, you must install the following drivers and software packages:


Table of Contents:

 
  1. System Type Driver installation guide
  2. System Drivers
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1. System Type Driver installation guide

 

Microsoft® Windows 7, 8.1 and 10

 
Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from the Dell Support Site.
 
Note: See article ID: SLN128938 Drivers & Downloads FAQ for help with identifying Video controllers and other hardware components.
 
Note: The drivers installation for Windows 7, Windows 8.1 and Windows 10 are mostly identical. (Most of the device drivers will be preinstalled during the Windows 8.1 and 10 installation process.) For best results, we recommend installing the Intel Chipset driver utility first.
 

After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However we would recommend you follow the convention below.

 
Categories Driver Name Windows 7 Windows 8.1 Windows 10
Chipset Drivers Intel Chipset Drivers
Chipset Drivers Intel USB 3.0 Host Controller Drivers Optional as Windows 8.1 will install the default native USB 3.0 driver.
Chipset Drivers Intel Management Engine Interface (MEI) Drivers
Video Drivers Intel HD Graphics Drivers
Storage Drivers Intel Rapid Storage Technology (RST) Drivers
Audio Drivers Realtek High Definition ALC3861 Audio Drivers
Network Drivers Intel I219-LM Ethernet Controller Driver
 

 

2. System Drivers

 

Note: The driver list is based from driver installation from the Resource DVD on a basic system type system without any additional optional cards fitted. Generally, Windows has comprehensive support for many items, but the following Dell™ - branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled:
 
 
Back

Windows 7

Check if the chipset driver is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site or by inserting the Dell Resource DVD.

Windows 7>Chipset Drivers > Intel Chipset Drivers

 
Before Installation After Installation
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Back

Windows 8.1

Check if the chipset driver is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site or by inserting the Dell Resource DVD.

Windows 8.1>Chipset Drivers > Intel Chipset Drivers

 
Before Installation After Installation
SLN305461_en_US__4precision 3620 win8 chipsetdrvBefore SLN305461_en_US__5precision 3620 win8 chipsetdrvAfter
Back

Windows 10

Check if the chipset driver is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site or by inserting the Dell Resource DVD.

Windows 10>Chipset Drivers > Intel Chipset Drivers

 
Before Installation After Installation
SLN305461_en_US__8precision 3620 win10 chipset B SLN305461_en_US__9precision 3620 win10 chipset A
 
Back

Windows 7

Check if the Intel USB 3.0 Host Controller Drivers is installed by looking at Device Manager. Install the Intel USB 3.0 Host Controller Drivers update.

Windows 7>Chipset Drivers > Intel USB 3.0 Host Controller Drivers

 
Before Installation After Installation
SLN305461_en_US__10precision 3620 win8 USB 30before SLN305461_en_US__11precision 3620 win8 USB 30After
Back

Windows 8.1

Check if the Intel USB 3.0 Host Controller Drivers is installed by looking at Device Manager. Install the Intel USB 3.0 Host Controller Drivers update.

Windows 8.1>Chipset Drivers > Intel USB 3.0 Host Controller Drivers

 
Before Installation After Installation
SLN305461_en_US__10precision 3620 win8 USB 30before SLN305461_en_US__11precision 3620 win8 USB 30After
Back

Windows 10

Check if the Intel USB 3.0 Host Controller Drivers is installed by looking at Device Manager. Install the Intel USB 3.0 Host Controller Drivers update.

Windows 10>Chipset Drivers > Intel USB 3.0 Host Controller Drivers

 
Before Installation After Installation
SLN305461_en_US__10precision 3620 win8 USB 30before SLN305461_en_US__11precision 3620 win8 USB 30After
 
Back

Windows 7

Check if the Intel Management Engine Interface (MEI) Drivers are installed by looking at Device Manager. Install the Intel Management Engine Interface (MEI) Drivers update.

Windows 7>Chipset Drivers > Driver Title

 
Before Installation After Installation
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Back

Windows 8.1

Check if the Intel Management Engine Interface (MEI) Drivers are installed by looking at Device Manager. Install the Intel Management Engine Interface (MEI) Drivers update.

Windows 8.1>Chipset Drivers > Intel Management Engine Interface (MEI) Drivers

 
Before Installation After Installation
SLN305461_en_US__16precision 3620 win8 manager B SLN305461_en_US__17precision 3620 win8 manager A
Back

Windows 10

Check if the Intel Management Engine Interface (MEI) Drivers are installed by looking at Device Manager. Install the Intel Management Engine Interface (MEI) Drivers update.

Windows 10>Chipset Drivers > Intel Management Engine Interface (MEI) Drivers

 
Before Installation After Installation
SLN305461_en_US__20precision 3620 win10 Manager B SLN305461_en_US__21precision 3620 win10 Manager A
 
Back

Windows 7

Check if the Intel HD Graphics Drivers are installed by looking at Device Manager. Install the Intel HD Graphics Drivers update.

Windows 7>Video Drivers > Intel HD Graphics Drivers

 
Before Installation After Installation
SLN305461_en_US__22precision 3620 win8 Video B SLN305461_en_US__23precision 3620 win8 Video A
Back

Windows 8.1

Check if the Intel HD Graphics Drivers are installed by looking at Device Manager. Install the Intel HD Graphics Drivers update.

Windows 8.1>Video Drivers > Intel HD Graphics Drivers

 
Before Installation After Installation
SLN305461_en_US__22precision 3620 win8 Video B SLN305461_en_US__23precision 3620 win8 Video A
Back

Windows 10

Check if the Intel HD Graphics Drivers are installed by looking at Device Manager. Install the Intel HD Graphics Drivers update.

Windows 10>Video Drivers > Intel HD Graphics Drivers

 
Before Installation After Installation
SLN305461_en_US__26precision 3620 win10 Video B SLN305461_en_US__27precision 3620 win10 Video A
 
Back

Windows 7

Check if the Intel Rapid Storage Technology (RST) Drivers are installed by looking at Device Manager. Install the Intel Rapid Storage Technology (RST) Drivers update from the Support Site or by the Dell Resource DVD.

Windows 7>Storage Drivers > Intel Rapid Storage Technology (RST) Drivers

 
Before Installation After Installation
SLN305461_en_US__28precision 3620 win8 Storage B(1) SLN305461_en_US__29precision 3620 win8 Storage A
Back

Windows 8.1

Check if the Intel Rapid Storage Technology (RST) Drivers are installed by looking at Device Manager. Install the Intel Rapid Storage Technology (RST) Drivers update from the Support Site or by the Dell Resource DVD.

Windows 8.1>Storage Drivers > Intel Rapid Storage Technology (RST) Drivers

 
Before Installation After Installation
SLN305461_en_US__28precision 3620 win8 Storage B(1) SLN305461_en_US__29precision 3620 win8 Storage A
Back

Windows 10

Check if the Intel Rapid Storage Technology (RST) Drivers are installed by looking at Device Manager. Install the Intel Rapid Storage Technology (RST) Drivers update from the Support Site or by the Dell Resource DVD.

Windows 10>Storage Drivers > Intel Rapid Storage Technology (RST) Drivers

 
Before Installation After Installation
SLN305461_en_US__32precision 3620 win10 Sorage B SLN305461_en_US__29precision 3620 win8 Storage A
 
Back

Windows 7

Check if the Realtek High Definition ALC3861 Audio Drivers are installed by looking at Device Manager. Install the Realtek High Definition ALC3861 Audio Drivers update from the Support Site or by the Dell Resource DVD.

Windows 7>Audio Drivers > Realtek High Definition ALC3861 Audio Drivers

 
Before Installation After Installation
SLN305461_en_US__34precision 3620 win8 Audio B SLN305461_en_US__35precision 3620 win8 Audio A
Back

Windows 8.1

Check if the Realtek High Definition ALC3861 Audio Drivers are installed by looking at Device Manager. Install the Realtek High Definition ALC3861 Audio Drivers update from the Support Site or by the Dell Resource DVD.

Windows 8.1>Audio Drivers > Realtek High Definition ALC3861 Audio Drivers

 
Before Installation After Installation
SLN305461_en_US__34precision 3620 win8 Audio B SLN305461_en_US__35precision 3620 win8 Audio A
Back

Windows 10

Check if the Realtek High Definition ALC3861 Audio Drivers are installed by looking at Device Manager. Install the Realtek High Definition ALC3861 Audio Drivers update from the Support Site or by the Dell Resource DVD.

Windows 10>Audio Drivers > Realtek High Definition ALC3861 Audio Drivers

 
Before Installation After Installation
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Once you have installed the audio driver, the High Definition Audio Device entry becomes the Realtek High Definition Audio entry.

 
Back

Windows 7

Check if the Intel I219-LM Ethernet Controller Driver is installed by looking at Device Manager. Install the Intel I219-LM Ethernet Controller Driver update from the Support Site or by the Dell Resource DVD.

Windows 7>Network Drivers > Intel I219-LM Ethernet Controller Driver

 
Before Installation After Installation
SLN305461_en_US__40precision 3620 win8 LAN B SLN305461_en_US__41precision 3620 win8 LAN A
Back

Windows 8.1

Check if the Intel I219-LM Ethernet Controller Driver is installed by looking at Device Manager. Install the Intel I219-LM Ethernet Controller Driver update from the Support Site or by the Dell Resource DVD.

Windows 8.1>Network Drivers > Intel I219-LM Ethernet Controller Driver

 
Before Installation After Installation
SLN305461_en_US__40precision 3620 win8 LAN B SLN305461_en_US__41precision 3620 win8 LAN A
Back

Windows 10

Check if the Intel I219-LM Ethernet Controller Driver is installed by looking at Device Manager. Install the Intel I219-LM Ethernet Controller Driver update from the Support Site or by the Dell Resource DVD.

Windows 10>Network Drivers > Intel I219-LM Ethernet Controller Driver

 
Before Installation After Installation
SLN305461_en_US__44precision 3620 win10 LAN B SLN305461_en_US__45precision 3620 win10 LAN A

Affected Products

Dell Precision Tower 3420
Article Properties
Article Number: 000126550
Article Type: How To
Last Modified: 17 Jul 2023
Version:  5
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