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Dell Encryption Personal System Requirements

Summary: System requirements must be met when installing Dell Encryption Personal.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Hardware and software requirements must be addressed before installing Dell Encryption Personal (formerly Dell Data Protection | Personal Edition).

Affected Products:

  • Dell Encryption Personal

Affected Versions:

  • v8.15.0 and Later

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

Minimum Hardware Requirements

  • Intel Pentium or AMD Processor
  • 110 MB of free disk space
  • 512 MB RAM
Note: More free disk space is required to encrypt the files on the endpoint. This size varies based on policies and size of drive.

Network Requirements

Entitlements (Licensing) require outbound communication to cloud.dell.com over port 443.

External Media Requirements

Peripheral storage devices that are protected by Dell Encryption External Media require:

  • 55 MB + free disk space equal to the largest file size
  • Plug and Play identifier
  • File System:
    • FAT32
    • exFAT
    • NTFS

Software Requirements

Dell Encryption Personal and storage devices that are protected by Dell Encryption External Media are based on the product version. Click the appropriate product version for specific software requirements. For system requirements of earlier versions of Dell Data Protection Personal Edition, reference Dell Data Protection Personal Edition System Requirements.

For information about locating the product version, reference:

Operating Systems:

  • Microsoft Windows 1112
    • v22H2
    • v21H2
  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v22H2 (2022 Update)
    • v21H2 (November 2021 Update)
    • v21H1 (May 2021 Update)
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update/20H1)
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A Microsoft LIVE account or local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015-2019 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 1112
    • v22H2
    • v21H2
  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v21H2 (November 2021 Update)
    • v21H1 (May 2021 Update)
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update/20H1)
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A Microsoft LIVE account or local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015-2019 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 1112
    • v21H2
  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v21H2 (November 2021 Update)
    • v21H1 (May 2021 Update)
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update/20H1)
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A Microsoft LIVE account or local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015-2019 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v21H1 (May 2021 Update)
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update/20H1)
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A Microsoft LIVE account or local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015-2019 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v20H2 (October 2020 Update)
    • v2004 (May 2020 Update/20H1)
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2017 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v2004 (May 2020 Update/20H1)
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2017 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1909 (November 2019 Update/19H2)
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2017 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
      • Microsoft Windows 10 Enterprise 2019 LTSC
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • Microsoft Windows 10 Enterprise 2016 LTSC
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2017 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1903 (May 2019 Update/19H1)
    • v1809 (October 2018 Update/Redstone 5)
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2017 Redistributable Package (x86 and x64) or later
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015-2019 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1809 (October 2018 Update/Redstone 5)
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Enterprise, Pro23
  • Microsoft Windows 8 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro12
    • v1803 (Spring Creators Update/Redstone 4)
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro23
  • Microsoft Windows 8 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Home, Education, Enterprise, Pro12
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro23
  • Microsoft Windows 8 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1709 (Fall Creators Update/Redstone 3)
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro23
  • Microsoft Windows 8 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
    • v1511 (November Update/Threshold 2)
  • Microsoft Windows Embedded 8.1 Industry3
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro23
  • Microsoft Windows 8 Enterprise, Pro23
  • Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34567
  • Microsoft Windows Embedded Standard 734567

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3Requires Update for Universal C RuntimeThis hyperlink is taking you to a website outside of Dell Technologies..
4The Encryption Client is not supported within Windows XP Mode.
5Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
6Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
7Requires Microsoft KB Update KB2999226 (https://www.microsoft.com/download/details.aspx?id=49077This hyperlink is taking you to a website outside of Dell Technologies.).

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) if upgrading from Dell Data Protection | Personal Edition 8.13.0 or earlier
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000178553
Article Type: Solution
Last Modified: 01 Mar 2023
Version:  18
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