Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
Sign In Create an Account Premier Sign In Partner Program Sign In

How to Create an FTP User in Dell Security Management Server Virtual

Summary: Learn how to create a file transfer protocol user in Dell Security Management Server Virtual (formerly Dell Data Protection Virtual Edition) by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

This article covers how to create a file transfer protocol (FTP) user in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

The process to create an FTP user for Dell Security Management Server Virtual varies between versions. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security Server Version.

  1. Log in to the virtual appliance using the default administrator (delluser) credentials.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for the virtual appliance are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select SFTP and then press Enter.
    SFTP
  4. With Add User selected, populate a Username and Password. Once populated, select Apply and then press Enter.
    SFTP menu
    Note: Usernames must start with a lowercase letter and cannot:
    • Contain capital letters.
    • Contain special characters except _.
    • Exceed 64 characters.

    Passwords must contain at least:

    • Eight characters in length with:
      • One uppercase
      • One lowercase
      • One numeric
      • One special character (!@#&%_-)
  1. Log in to the virtual appliance using the default administrator (ddpuser) credentials.
    Dell Data Protection Virtual Edition Server administration console
    Note:
    • The default credentials for the virtual appliance are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select File Transfer (FTP) Users and then press Enter.
    File Transfer (FTP) Users
  4. Dell Security Management Server Virtual supports up to three FTP user accounts. Press the spacebar to the right of FTP User [Number] Status to enable that specific account. For any enabled FTP User, create a Username and Password. Once populated, select OK and then press Enter to save the changes.
    Configure FTP Users menu
    Note: Passwords must contain at least:
    • Eight characters in length with:
      • One uppercase
      • One lowercase
      • One numeric

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000131898
Article Type: How To
Last Modified: 06 Sep 2024
Version:  10
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.