Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
Sign In Create an Account Premier Sign In Partner Program Sign In

How to Extract Child Installers from the Dell Data Security Master Installer

Summary: Child installers may be extracted from the Dell Data Security master installer by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Note:
  • As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • As of January 2019, Dell Endpoint Security Suite Pro has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • For more information, reference Product Life Cycle (End of Support and End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
  • Reference Endpoint Security for additional information about current products.

This article discusses how to extract the child installers from the Dell Data Security (formerly Dell Data Protection) master installer.

Affected Products:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition
  • Dell Endpoint Security Suite Enterprise
  • Dell Endpoint Security Suite Pro

Cause

Not applicable

Resolution

Dell Data Security uses master installers that contain individual child installers for the software. The master installers are called DDSSetup.exe (formerly DDPSetup.exe) or DDSSuite.exe (formerly DDPSuite.exe).

Master installers are available for Dell Data Security Products:

  • DDSSetup.exe for Dell Encryption Enterprise
  • DDSSetup.exe for Dell Encryption Personal
  • DDSSuite.exe for Dell Endpoint Security Suite Enterprise
  • DDSSuite.exe for Dell Endpoint Security Suite Pro

Master installers are available for legacy Dell Data Protection products:

  • DDPSetup.exe for Dell Data Protection | Enterprise Edition
  • DDPSetup.exe for Dell Data Protection | Personal Edition
  • DDPSuite.exe for Dell Data Protection | Endpoint Security Suite
  • DDPSuite.exe for Dell Data Protection | Endpoint Security Suite Enterprise

Click the appropriate master installer for steps on extracting the child installers.

Note: For information about obtaining DDPSetup.exe, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.
  1. Right-click the Windows start menu and then click Run.

Run

  1. In the Run UI, type cmd and then press OK. This opens Command Prompt.

Run UI

  1. In Command Prompt, go to the location of DDSSuite.exe by typing CD "[LOCATION of DDSSetup.EXE]" and then pressing Enter.

Change directory

Note: The location in the screenshot is an example and may differ in your environment.
  1. Type DDSSetup.exe /z"\"EXTRACT_INSTALLERS=C:\extracted\"" and then press Enter. This extracts the child installers to C:\Extracted.

Extract

Note:
  • Windows requires that the path that EXTRACT_INSTALLER specifies is under 256 characters.
  • If character limitations pose a problem during extraction, retry extraction into a folder on the desktop to reduce the number of characters used in the path.
  • In the example, C:\extracted is the path that EXTRACT_INSTALLER specifies.
  1. If User Account Control (UAC) is enabled, click Yes to open DDSSetup.exe. If UAC is disabled, go to Step 6.

User Account Control

  1. The master installer extracts the child installers. On completion, click Finish to close the InstallShield Wizard.

InstallShield Wizard Complete

  1. The child installers are in the directory from Step 4.
Note: For information about obtaining DDPSetup.exe, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.
  1. Right-click the Windows start menu and then click Run.

Run

  1. In the Run UI, type cmd and then press OK. This opens Command Prompt.

Run UI

  1. In Command Prompt, go to the location of DDSSuite.exe by typing CD "[LOCATION of DDSSUITE.EXE]" and then pressing Enter.

Change directory

Note: The location in the screenshot is an example and may differ in your environment.
  1. Type DDSSuite.exe /z"\"EXTRACT_INSTALLERS=C:\extracted\"" and then press Enter. This extracts the child installers to C:\Extracted.

Extract

Note:
  • Windows requires that the path that EXTRACT_INSTALLER specifies is under 256 characters.
  • If character limitations pose a problem during extraction, retry extraction into a folder on the desktop to reduce the number of characters used in the path.
  • In the example, C:\extracted is the path that EXTRACT_INSTALLER specifies.
  1. If User Account Control (UAC) is enabled, click Yes to open DDSSuite.exe. If UAC is disabled, go to Step 6.

User Account Control

  1. The master installer extracts the child installers. On completion, click Finish to close the InstallShield Wizard.

InstallShield Wizard Complete

  1. The child installers are in the directory from Step 4.
Note: For information about obtaining DDPSetup.exe, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.
  1. Right-click the Windows start menu and then click Run.

Run

  1. In the Run UI, type cmd and then press OK. This opens Command Prompt.

Run UI

  1. In Command Prompt, go to the location of DDSSuite.exe by typing CD "[LOCATION of DDPSETUP.EXE]" and then pressing Enter.

Change directory

Note: The location in the screenshot is an example and may differ in your environment.
  1. Type DDPSetup.exe /z"\"EXTRACT_INSTALLERS=C:\extracted\"" and then press Enter. This extracts the child installers to C:\Extracted.

Extract

Note:
  • Windows requires that the path that EXTRACT_INSTALLER specifies is under 256 characters.
  • If character limitations pose a problem during extraction, retry extraction into a folder on the desktop to reduce the number of characters used in the path.
  • In the example, C:\extracted is the path that EXTRACT_INSTALLER specifies.
  1. If User Account Control (UAC) is enabled, click Yes to open DDPSetup.exe. If UAC is disabled, go to Step 6.

User Account Control

  1. The installer package extracts the child installers. On completion, click Finish to close the InstallShield Wizard.

InstallShield Wizard Complete

  1. The child installers are in the directory from Step 4.
Note: For information about obtaining DDPSetup.exe, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.
  1. Right-click the Windows start menu and then click Run.

Run

  1. In the Run UI, type cmd and then press OK. This opens Command Prompt.

Run UI

  1. In Command Prompt, go to the location of DDSSuite.exe by typing CD "[LOCATION of DDPSUITE.EXE]" and then pressing Enter.

Change directory

Note: The location in the screenshot is an example and may differ in your environment.
  1. Type DDPSuite.exe /z"\"EXTRACT_INSTALLERS=C:\extracted\"" and then press Enter. This extracts the child installers to C:\Extracted.

Extract

Note:
  • Windows requires that the path that EXTRACT_INSTALLER specifies is under 256 characters.
  • If character limitations pose a problem during extraction, retry extraction into a folder on the desktop to reduce the number of characters used in the path.
  • In the example, C:\extracted is the path that EXTRACT_INSTALLER specifies.
  1. If User Account Control (UAC) is enabled, click Yes to open DDPSuite.exe. If UAC is disabled, go to Step 6.

User Account Control

  1. The master installer extracts the child installers. On completion, click Finish to close the InstallShield Wizard.

InstallShield Wizard Complete

  1. The child installers are in the directory from Step 4.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption, Dell Endpoint Security Suite Pro, Dell Endpoint Security Suite Enterprise
Article Properties
Article Number: 000124409
Article Type: Solution
Last Modified: 01 Nov 2023
Version:  9
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.