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How to Enable and Disable the Firewall for Dell Security Management Server Virtual / Dell Data Protection Virtual Edition

Summary: The Dell Security Management Server Virtual / Dell Data Protection Virtual Edition firewall may be disabled and enabled by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

This article provides the steps for enabling and disabling the firewall for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

Dell Security Management Server Virtual
Dell Data Protection | Virtual Edition

Affected Versions:

8.0.X and later

Affected Operating Systems:

Linux

Cause

Not applicable.

Resolution

The firewall function for Dell Security Management Server Virtual varies between versions. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

The firewall status of Dell Security Management Server Virtual may be Enabled or Disabled. Click the appropriate process for more information.

Enable

To enable the firewall:

  1. Log in to the Dell Security Management Server Virtual administration console using the default administrator (delluser) credentials.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Launch Shell and then press Enter.

Launch Shell

  1. Type su dellsupport and then press Enter.

Switch user

  1. Type the password for dellsupport and then press Enter.

Password

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: dellsupport
    • Password: dellsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. In the virtual appliance shell menu, type sudo ufw enable and then press Enter.

Enabling the firewall

  1. Type exit and then press Enter to log out of dellsupport.

Exit

  1. Type exit and then press Enter to log out of the shell.

Exit

Disable

To disable the firewall:

  1. Log in to the Dell Security Management Server Virtual administration console using the default administrator (delluser) credentials.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Launch Shell and then press Enter.

Launch Shell

  1. Type su dellsupport and then press Enter.

Switch user

  1. Type the password for dellsupport and then press Enter.

Password

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: dellsupport
    • Password: dellsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Type sudo ufw disable and then press Enter

Disabling the firewall

  1. Type exit and then press Enter to log out of dellsupport.

Exit

  1. Type exit and then press Enter to log out of the shell.

Exit

Warning: The firewall should only be disabled temporarily. Dell does not recommend leaving the firewall disabled. Reference the Enable tab for information about re-enabling the firewall.

The firewall status of Dell Security Management Server Virtual may be Enabled or Disabled. Click the appropriate process for more information.

Enable

To enable the firewall:

  1. Log in to the Dell Enterprise Server Virtual administration console using the default administrator (ddpuser) credentials.

Dell Enterprise Server Virtual administration

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Launch Shell and then press Enter.

Launch Shell

  1. Type su ddpsupport and then press Enter.

Switch user

  1. Type the password for ddpsupport and then press Enter.

Password

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpsupport
    • Password: ddpsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. In the virtual appliance shell menu, type sudo ufw enable and then press Enter.

Enabling the firewall

  1. Type exit and then press Enter to log out of ddpsupport.

Exit

  1. Type exit and then press Enter to log out of the shell.

Exit

Disable

To disable the firewall:

  1. Log in to the Dell Enterprise Server Virtual administration console using the default administrator (ddpuser) credentials.

Dell Enterprise Server Virtual administration

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Launch Shell and then press Enter.

Launch Shell

  1. Type su ddpsupport and then press Enter.

Switch user

  1. Type the password for ddpsupport and then press Enter.

Password

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpsupport
    • Password: ddpsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Type sudo ufw disable and then press Enter

Disabling the firewall

  1. Type exit and then press Enter to log out of ddpsupport.

Exit

  1. Type exit and then press Enter to log out of the shell.

Exit

Warning: The firewall should only be disabled temporarily. Dell does not recommend leaving the firewall disabled. Reference the Enable tab for information about re-enabling the firewall.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

   

Videos

   

Affected Products

Dell Encryption
Article Properties
Article Number: 000123814
Article Type: Solution
Last Modified: 20 Dec 2022
Version:  12
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