有多种方法可以从 PowerVault ME5 系列阵列收集日志。
“Collect Logs”选项卡位于“Support”面板下 (Maintenance > Support)。
阵列开始处理请求。日志收集需要几分钟才能完成。
此时将显示一个报告进度的对话框。
使用安全 FTP 收集日志
默认情况下,ME5 系统上启用了安全文件传输协议,并且 SFTP 客户端可用于收集日志。
sftp -P 1022 admin@提醒: “-P”是大写字母。
示例:
sftp -P 1022 admin@10.0.0.1 text removed for clarity Password: Connected to admin@10.0.0.1. sftp> get logs logs.zip Fetching /logs to logs.zip /logs 100% 13MB 625.7KB/s 00:21 sftp> bye
如果您使用的是没有 SFTP 客户端的 Windows 主机,则可以使用 PuTTY 套件随附的 PSFTP。
The syntax takes the form psftp -P 1022 -l admin -pw p@ssword Note: "-P" is uppercase. Example: psftp -P 1022 -l admin -pw p@ssword 10.0.0.1 text removed for clarity End of banner message from server Keyboard-interactive authentication prompts from server: End of keyboard-interactive prompts from server Remote working directory is / psftp> get logs logs.zip remote:/logs => local:logs.zip psftp> quit
在 PowerVault Manager 中使用 SupportAssist 将日志发送到 Dell
在启用 SupportAssist 并能够连接到戴尔的情况下,可以使用 PowerVault Manager 或使用命令行界面 (CLI) 将支持捆绑包发送给戴尔技术支持。
转至 Support 面板下的 SupportAssist 选项卡下的 Advanced 部分(维护>支持)。
使用 SupportAssist CLI 向 Dell 发送日志
# send support-assist-logs Info: A schedule "CHLogsUser" has been created to start at "2022-02-21 13:52" to collect and send logs Success: Command completed successfully. (2022-02-21 13:50:12)
# send support-assist-logs collect-send-sync
# show events last 5 2022-02-24 13:34:04 [655] #A2923: ME5012 Array SN#00C0FF64650C Controller A INFORMATIONAL SupportAssist telemetry send successful. (Payload Type: System Logs) # show support-assist-telemetry-status System Logs ----------- Latest Upload Status: Success - Sent successfully to Dell Service Enabler. Event 655 will show the status from the Dell backend. Latest Upload Time: 2022-02-24 13:55:31 Events ------ Latest Upload Status: Success - Sent successfully to Dell Service Enabler Latest Upload Time: 2022-02-24 13:07:22 Topology -------- Latest Upload Status: Success - Sent successfully to Dell Service Enabler. Event 655 will report failures if any while sending to Dell backend. Latest Upload Time: 2022-02-23 17:46:03 Test Connectivity ----------------- Latest Upload Status: Success - Sent successfully to Dell Service Enabler. Event 655 will report failures if any while sending to Dell backend. Latest Upload Time: 2022-02-24 13:28:01 CloudIQ Config -------------- Latest Upload Status: Success - Sent successfully to Dell Service Enabler. Event 655 will report failures if any while sending to Dell backend. Latest Upload Time: 2022-02-24 13:02:08 CloudIQ Statistics ------------------ Latest Upload Status: Success - Sent successfully to Dell Service Enabler. Event 655 will report failures if any while sending to Dell backend. Latest Upload Time: 2022-02-24 13:47:01 Success: Command completed successfully. (2022-02-24 13:58:20)
重要信息 |
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戴尔在线案例附件具有与支持帐户类型关联的容量限制。
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